New content is available!
Click on "Refresh" to update the page.

QNAP TS-H3088XU-RP, NAS, Rack (2U), Intel® Xeon®, W-1270, 64 GB, DDR4 QuTS hero Black NAS & Storage Servers TSH3088XURPW127064G

Out of stock

Central Stock: 0


Currently not available

Temporarily Unavailable

Unfortunately, this product is not currently in stock. We can send you an email when it is back in stock.

€9,199.00

More Information

SKU TSH3088XURPW127064G
EAN 4713213518700
Brand QNAP
Processor Intel Xeon
RAM 64GB
Memory Type DDR4
Connectivity Ethernet, HDMI, USB 2.0 Type A, USB 3.1 Type A, USB 3.1 Type C
Operating System QuTS hero
Color Black
Amount of RJ45 Ports 4


Storage

Storage drive capacity 0 GB
Supported storage drive interfaces Serial ATA II, Serial ATA III
Storage drive sizes supported 2.5"
RAID support
RAID levels 0, 1, 5, 6, 10, 50, 60
Online RAID expansion
RAID rebuild
Hot-swap drive bays
Supported file systems FAT32, HFS+, NTFS, ZFS, ext3, ext4
Storage drives installed
Total installed storage capacity 0 TB
Number of storage drives supported 30
Installed storage drive type
Supported storage drive types HDD & SSD
Disk roaming


Processor

Processor manufacturer Intel
Processor family Intel® Xeon®
Processor model W-1270
Processor frequency 3.4 GHz
Processor boost frequency 5 GHz
Processor cores 8
Processor threads 16
Processor cache 16 MB
CPU configuration (max) 1


Memory

Internal memory 64 GB
Internal memory type DDR4
Maximum RAM supported 128 GB
Memory slots 4
Memory form factor UDIMM
ECC
Flash memory 5000 MB


Network

Ethernet LAN
Ethernet LAN data rates 100,1000,2500,25000 Mbit/s
DHCP client
DHCP server
Jumbo frames support
iSCSI support
Wake-on-LAN ready
Supported network protocols IPv4, IPv6
Link aggregation
Load balancing system
Dynamic DNS (DDNS)
WLAN adapter supported


Ports & interfaces

USB port
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 2
HDMI ports quantity 1
HDMI version 1.4b
Ethernet LAN (RJ-45) ports 4
Concurrent connections 10000
PCI Express x4 (Gen 3.x) slots 2
PCI Express x8 (Gen 3.x) slots 1


Design

Chassis type Rack (2U)
Cooling type Active
Product colour Black, Grey
Number of fans 3 fan(s)
Fan diameter 6 cm
LED indicators HDD, LAN, Status


Performance

Type NAS
Device class Large Enterprise Business
Backup function
Backup features Cloud, iSCSI LUN
Buzzer
Multilingual support
Noise level 53 dB
Snapshot
Web-based management
Security algorithms 256-bit AES, AES, FIPS 140-2, HTTPS, SNMPv2, SNMPv3, SSH, SSL/TLS
Access Control List (ACL)
Reset button
On/off switch
Built-in FTP server
Browser supported Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox
System log
Hot spare
Password authentication
S.M.A.R.T. support
Universal Plug and Play (UPnP)


Software

Operating system installed QuTS hero
Operating system version h5.0.0
Windows operating systems supported Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Linux operating systems supported CentOS 7.0, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 15, Ubuntu 14.04, Ubuntu 14.10, Ubuntu 15.04, Ubuntu 15.10, Ubuntu 16.04, Ubuntu 16.10, Ubuntu 17.10, Ubuntu 18.04 LTS, Ubuntu 20.04 LTS
Mac operating systems supported Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Server operating systems supported Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Other operating systems supported IBM AIX 7.1, IBM AIX 7.2, Solaris 10, Solaris 11


Power

Power supply location Built-in
Power supply unit (PSU) capacity 550 W
Number of power supply units 2
Power consumption (typical) 261.81 W
Power consumption (sleep) 129.57 W
AC input voltage 100 - 240 V
Fan voltage 12 V


Weight & dimensions

Width 481.1 mm
Depth 515 mm
Height 88.3 mm
Weight 12.3 kg
Package weight 17.9 kg


Packaging content

Cables included AC, LAN (RJ-45)
Power cables quantity 2
Quick installation guide
Number of screws 120


Processor special features

Embedded options available
Enhanced Intel SpeedStep Technology
Execute Disable Bit
Idle States
Intel 64
Intel Clear Video Technology
Intel Trusted Execution Technology
Intel Virtualization Technology (VT-x)
Intel Virtualization Technology for Directed I/O (VT-d)
Intel VT-x with Extended Page Tables (EPT)


Operational conditions

Operating temperature (T-T) 0 - 40 °C
Operating relative humidity (H-H) 5 - 95%
Storage temperature (T-T) -20 - 70 °C
Storage relative humidity (H-H) 5 - 95%


Other features

Fibre Channel
  • Inline data deduplication and compression, Pool Over-provisioning, and TRIM maximize SSD performance and lifespan
  • Dual 25GbE SFP28 and quad 2.5GbE RJ45 high-speed connectivity accelerate virtualization, intensive file access, media file transfer, and large backup/restoration tasks
  • PCIe Gen 3 slots allow for installing 5/10/25/40GbE adapters, QM2 cards, or Fibre Channel cards to increase application performance
  • Supports virtualization storage and hosting virtual machines and containerized apps
  • Cloud storage gateways realize hybrid cloud applications by working with the cache space reserved on NAS to ensure low-latency data access to the cloud
  • Scalable design to grow with your business by connecting up to sixteen SAS 12Gb/s TL-1620Sep-RP expansion enclosures to attain petabyte-scale storage capacity of 286 disk drives


QNAP TS-H3088XU-RP.

Type: NAS.

Chassis type: Rack (2U).

Device class: Large Enterprise Business.

Processor family: Intel® Xeon®, Processor model: W-1270, Processor frequency: 3.4 GHz.

Internal memory: 64 GB, Internal memory type: DDR4.

Total installed storage capacity: 0 TB.

Operating system installed: QuTS hero


Modernize your IT using the ZFS-based, 25GbE-ready all-flash storage with high performance, high capacity, and low latency

The 2U rackmount TS-h3088XU-RP provides a cost-efficient all-flash storage solution for tackling I/O-intensive and latency-sensitive enterprise applications. With 30 drive bays for 2.5-inch SATA 6Gb/s SSDs, built-in dual-port 25GbE SFP28 SmartNIC, four 2.5GbE LAN ports, PCIe expandability, and up to petabyte-scale storage capacity, the TS-h3088XU-RP satisfies uncompromising performance demands in virtualization, modern data centers, hybrid/multi-cloud applications, mission-critical backup/restore tasks, and file servers that allow thousands of simultaneous connections. The QuTS hero operating system features ZFS data reduction and SSD optimization technologies to get the utmost performance, lifespan, and efficiency from your SSD investments!

Build high-performance storage infrastructure for IOPS-demanding applications

Virtualization
Eliminates storage bottlenecks for unstructured data and I/O intensive workloads; ideal for server virtualization and virtual desktop infrastructure (VDI).

Data Centers
Delivers ultra-low latency and high IOPS performance, providing response times within microseconds for data centers that host significant business-critical systems and data.

Media and Entertainment (M&E) production
Satisfies smooth 4K/8K media streaming and post-production, empowering multimedia workflows with faster data transfer, access, and backup for boosted efficiency.

High-capacity 30-bay SATA all-flash array that meets your business budget
With a large storage capacity and high I/O performance, the TS-h3088XU-RP provides a flexible yet economical SATA all-flash storage solution. It is perfect for budget-conscious businesses who seek an affordable all-flash storage architecture to run multiple business-critical and performance-demanding applications.

Powerful Intel® Xeon® W processors supporting up to 128 GB DDR4 ECC memory
Featuring Intel® Xeon® W-1200 series processors, the TS-h3088XU-RP provides options of 6-core and 8-core models with frequency performance of up to 5.0 GHz and enormous processing power to drive virtual machine performance. The integrated Intel® AES-NI encryption engine helps maintain the security of NAS data without impacting performance. With dual-channel modules and 4 Long-DIMM slots, the TS-h3088XU-RP’s DDR4 ECC memory can be upgraded up to 128 GB for memory-intensive and complex multitasking workloads.

Extreme all-flash performance
To get the utmost performance from the TS-h3088XU-RP, we recommend:
The front 24 SSDs should be configured as data pool #2 in RAID 6 or RAID 60 (yields the best performance). The rear 6 SSDs should be configured as pool #1 in RAID 6 (as system and app pool/small data storage).

Dual 25GbE connectivity optimizes data transfer and VMware virtualization with iSER
The TS-h3088XU-RP provides four 2.5GbE RJ45 ports (supports 2.5/1GbE) and has a built-in dual-port 25GbE SFP28 SmartNIC (supports 25/10/1GbE) with the NVIDIA® Mellanox ConnectX-4 Lx SmartNIC controller that supports iSCSI Extensions for RDMA (iSER) to increase performance of data transfer between NAS and ESXi server and offload CPU workloads. With Port Trunking and Auto-Negotiation, the TS-h3088XU-RP empowers your organization with the bandwidth and reliability to allow thousands of endpoint users to smoothly access data stored on the NAS and also satisfy the most demanding applications, including data centers, virtualization, massive file transfer, high-speed backup/restoration, and multimedia transmission. The TS-h3088XU-RP is also ideally matched with QNAP’s managed and unmanaged 2.5GbE/10GbE switches to form high-speed, secure and scalable network environments without going over budget.

Abundant I/O capability with PCIe expansion
The TS-h3088XU-RP features three PCIe Gen 3 slots that enable using numerous expansion cards for expanding application potential. (One slot comes pre-installed with a dual-port 25GbE network card.)

Direct 4K HDMI output for multimedia and virtual machine content
The TS-h3088XU-RP features Intel® UHD Graphics P630 that supports hardware decoding and real-time transcoding. The HDMI output supports up to 4K (4096 x 2160p) @30Hz, providing great benefits for applications like video production/editing or industrial design that demands high resolution and color realism as well as intensive media storage, transfer and display. By connecting the TS-h3088XU-RP to an HDMI display, you can directly watch multimedia content saved on the NAS, virtual machine OS desktop from Virtualization Station, or Ubuntu Linux Station desktop for system maintenance.

Exceptional hardware to boost all-flash performance
The TS-h3088XU-RP features high-level hardware with an expandable architecture to provide businesses with high performance and low latency access.

ZFS-based QuTS hero operating system enhances NAS performance and data integrity
QuTS hero combines the app-based QTS with the 128-bit ZFS file system to provide flexible storage management, comprehensive data protection, and optimized performance to tackle the complexity and performance demands of modern IT. From storage management, virtualization, to collaborative media workflows, QuTS hero streamlines your business-critical tasks.

Data integrity is key
QuTS hero’s self-healing ensures data integrity and reliability. Write Once, Read Many (WORM) is also supported.

Data reduction improves storage efficiency and performance
Inline data deduplication, compression, and compaction reduce file size to conserve storage capacity and optimize performance.

Multi-level cache technology
Main memory read cache (L1 ARC), SSD second-level read cache (L2 ARC), and ZFS Intent Log (ZIL) for synchronous transactions with power fail protection are simultaneously supported to boost performance and security.

RAID Z enables robust data protection
Multiple RAID levels allow flexible capacity utilization. RAID Triple Parity and Triple Mirror deliver higher levels of data protection.

QSAL (QNAP SSD Antiwear Leveling) enhances data protection
RAID-level SSD lifespan is automatically and regularly detected to prevent simultaneous SSD failure, improving your data protection and system reliability.

App Center ecosystem extends NAS functionality
Apps for backup/sync, virtual machines/containers, content management, productivity, and more features can be used to expand the application potential of the TS-h3088XU-RP.

Inline data deduplication, compression, and compaction improve SSD endurance
QuTS hero supports advanced block-based data reduction technologies (including inline data deduplication, compression, and compaction) to reduce file sizes, conserve storage capacity, and optimize performance. For example, if 20 virtual machines on a NAS are replicated using the same template, then storage space requirements for all 20 virtual machines can be reduced by up to 95%. Whether acting as primary or backup storage, the TS-h3088XU-RP optimizes storage utilization to provide a reliable storage cornerstone in the Big Data era. All-flash solutions thus achieve higher cost efficiency while improving both random write performance and SSD lifespan.


More SSD performance and lifespan optimization technologies
Write Coalescing
Transforms all random writes to sequential writes along with reduced I/O, effectively increasing write performance in all-flash environments.

Pool Over-provisioning
Dedicated space can be flexibly reserved in an SSD storage pool to allow new data to be written into a complete block even if the pool is almost full, thus improving the performance of fragmented pools.

TRIM
Allows QuTS hero to inform SSDs to delete unneeded data blocks and process the deletion tasks during system idle times, meaning it does not have to wait for when new data is written to the block.

Real-time SnapSync ensures minimal RPO with real-time disaster recovery
Real-time SnapSync ensures that both the primary and secondary NAS maintain identical data. When data is written to the source, it is immediately written to the destination. If the primary NAS goes offline, IT staff can simply adjust the privilege settings of the secondary NAS to ensure continuous operations. SnapSync provides the strongest support for nonstop business operations and helps users to reduce the risk of data loss.

Snapshots multiply backup protection
Attain peace of mind with near-limitless, instant snapshots. Copy-on-write technology makes snapshot creation almost instantaneous without affecting ongoing data writing. Snapshot Replica replicates snapshot files to the backup NAS, simplifying data protection with version control.

HBS simplifies 3-2-1 backup plans
HBS centralizes backup, restoration, and synchronization for easily transferring data in the TS-h3088XU-RP to another QNAP NAS, remote server, or cloud storage space. HBS supports QuDedup technology that eliminates redundant data at the source and makes multi-version backup faster.

All-in-one virtual machine and container hosting solution
You can count on Virtualization Station and Container Station for comprehensive virtualization support. Coupled with the Network & Virtual Switch app that boosts interoperability between virtual machines, containers, QNAP NAS, and other physical devices on the network, you can flexibly allocate physical and virtual network resources to simplify network deployment.

Virtualization Station
Run multiple Windows®, Linux®, UNIX®, and Android™ virtual machines and access them via a web browser or Virtual Network Computing (VNC). Businesses can run virtualized server applications on a single NAS without the need for additional physical servers.

Container Station
Experience LXC and Docker® lightweight virtualization technologies, download apps from the built-in Docker Hub Registry®, import and export containers, and create abundant microservices.

License-free VMware® and Hyper-V backup appliance
With Hyper Data Protector, the TS-h3088XU-RP becomes an agentless backup tool for unlimited VMware® vSphere and Microsoft® Hyper-V VM backup. Hyper Data Protector features incremental backup, global deduplication, backup scheduling and recovery compression. Hyper Data Protector also simultaneously backs up multiple VMs, providing you with a cost-effective and reliable disaster recovery plan, ensuring 24/7 operation of your services.

Move business data to the cloud and enjoy low latency access to cloud-based data
The TS-h3088XU-RP perfectly integrates NAS with mainstream cloud services. By deploying cloud storage gateways and enabling local caching, organizations can seamlessly use the cloud for storage, backup, and data recovery with low-latency access. This greatly helps in realizing cost-effective, flexible, and secure hybrid cloud applications.

HybridMount file-based cloud gateway
Flexibly expand storage capacity by connecting to cloud storage. You can leverage QuTS hero apps to manage and edit your cloud files or multimedia files. HybridMount is ideal for file server online collaboration and file-level data analysis.

VJBOD Cloud block-based cloud gateway
VJBOD Cloud supports streamlined NAS backup to object cloud storage. The block-based data transmission uploads random data and large files to the cloud in blocks, and only transmits block-based volume or LUN changes (such as addition, modification, or deletion). This is ideal for enterprise-level applications with large file transfer requirements, such as databases, VM volumes, and videos.

High-performance, reliable storage solution for virtualization
- Supports block-based iSCSI LUN as a high-performance, reliable, and affordable storage solution for VMware®, Microsoft® Hyper-V®, and Windows Server® 2019 virtualization environments.

- Supports VMware VAAI and Microsoft ODX to increase performance by offloading server loading for ESXi server and Hyper-V respectively, and supports QNAP vSphere Client plug-in with enhanced operational efficiency and management in virtualization applications.

Build an affordable Fibre Channel SAN environment
Common Fibre Channel Storage Area Networks (SAN) devices are often costly. By installing QNAP dual-port 16Gb/32Gb Fibre Channel expansion cards in the TS-h3088XU-RP, you have more budget-friendly options to add a NAS to a SAN environment. You can set a Fibre Channel Target using the iSCSI & Fibre Channel app. Moreover, the LUN Masking and Port Binding features provide an additional layer of data security.

More productivity applications
Boxafe
Safeguard enterprise cloud data by backing up/syncing files, emails, calendars and contacts from Google™ Workspace and Microsoft® Office 365® to the NAS.

Security Counselor
A security portal for checking weaknesses and receiving recommendations for enhancing NAS security. It also integrates anti-virus and anti-malware scanning software.

Ubuntu Linux Station
Run Ubuntu® applications (including apps from the Ubuntu Software Center) directly on the NAS. Access the Ubuntu® desktop locally using HDMI output or remotely via web browser.

Qsirch
QNAP’s powerful, Google-like search tool helps you quickly find images, music, videos, documents, and emails by keywords, color, and more search conditions. It also supports Qfiling to perform one-time or automatic archival tasks based on your search criteria.

Qfiling
Automate your file organization by creating custom file organization rules with filters, editing modules, file destination, and scheduled/real-time tasks. It’s easy, smart, and efficient!

QuObjects
Designed for object service developers; allows for creating high-performance S3 compatible development environments on a NAS to simplify service development workflows from testing to production.

3 Years

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

Cookies

Our website uses cookies. If you use our website, u agree with the cookies as outlined in our privacy policy. U can also edit these cookies. Then you can make a more specific selection.