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ASUS Chromebook Flip CR1 CR1100FKA-BP0354, Intel® Pentium® Silver, 1.1 GHz, 29.5 cm (11.6 inch), 1366 x 768 pixels, 64 GB eMMC Touchscreen Grey
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| SKU | 90NX03E1-M00B70 |
| EAN | 4711081846093 |
| Alternative EANs |
|
| Brand | ASUS |
| Processor | Intel Pentium Silver |
| CPU Core Count | 4 |
| RAM | 4GB |
| Memory Type | LPDDR4X |
| GPU Family | Intel |
| GPU Chipset | Intel UHD Graphics |
| Storage | 64GB |
| Storage type | eMMC |
| Screen size | 11.6 Inch |
| Resolution | 1366 x 768 |
| Touch Screen | |
| Keyboard Layout | AZERTY BE |
| Connectivity | 3.5mm, Bluetooth, USB 3.0 Type A |
| Operating System | ChromeOS |
| Color | Grey |
| Builtin Microphone | |
| Wifi Version | Wi-Fi 6 |
Design
| Colour name | Dark Grey |
| Product type | Chromebook |
| Product colour | Grey |
| Form factor | Convertible (Folder) |
| Housing material | Plastic |
Display
| Display diagonal | 29.5 cm (11.6") |
| Display resolution | 1366 x 768 pixels |
| Touchscreen | |
| HD type | HD |
| LED backlight | |
| Native aspect ratio | 16:9 |
| Display surface | Gloss |
| Display brightness | 250 cd/m² |
| RGB colour space | NTSC |
| Colour gamut | 50% |
Processor
| Processor manufacturer | Intel |
| Processor family | Intel® Pentium® Silver |
| Processor model | N6000 |
| Processor cores | 4 |
| Processor boost frequency | 3.3 GHz |
| Processor frequency | 1.1 GHz |
| Processor cache | 4 MB |
Memory
| Internal memory | 4 GB |
| Internal memory type | LPDDR4x-SDRAM |
| Memory form factor | On-board |
| Maximum internal memory | 4 GB |
Storage
| Total storage capacity | 64 GB |
| Storage media | eMMC |
| Flash memory | 32 GB |
| Optical drive type | |
| Card reader integrated | |
| Compatible memory cards | MicroSD (TransFlash) |
Graphics
| Discrete graphics card model | Not available |
| On-board graphics card | |
| On-board GPU manufacturer | Intel |
| Discrete graphics card | |
| On-board graphics card model | Intel® UHD Graphics |
Audio
| Built-in microphone |
Camera
| Front camera | |
| Front camera HD type | HD |
Network
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi standards | Wi-Fi 6 (802.11ax) |
| Mobile network connection | |
| Antenna type | 2x2 |
| Ethernet LAN | |
| Bluetooth | |
| Bluetooth version | 5.2 |
Ports & interfaces
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 2 |
| Combo headphone/mic port | |
| USB Type-C DisplayPort Alternate Mode |
Keyboard
| Pointing device | Touchpad |
| Numeric keypad | |
| Keyboard backlit | |
| Keyboard layout | AZERTY |
| Keyboard language | Belgian |
Software
| Operating system installed | ChromeOS |
Processor special features
| Enhanced Intel SpeedStep Technology | |
| Intel Trusted Execution Technology | |
| Intel VT-x with Extended Page Tables (EPT) | |
| Intel Software Guard Extensions (Intel SGX) | |
| Intel 64 | |
| Idle States | |
| CPU configuration (max) | 1 |
| Intel Virtualization Technology for Directed I/O (VT-d) | |
| Intel Virtualization Technology (VT-x) |
Battery
| Battery technology | Lithium-Ion (Li-Ion) |
| Number of battery cells | 2 |
| Battery capacity | 47 Wh |
Power
| AC adapter power | 45 W |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output current | 3 A |
| AC adapter output voltage | 15 V |
| USB Type-C charging port | |
| USB Power Delivery (USB PD) |
Security
| Cable lock slot | |
| Cable lock slot type | Kensington |
Weight & dimensions
| Width | 294.6 mm |
| Depth | 204.9 mm |
| Height (front) | 2.06 cm |
| Height (rear) | 2.07 cm |
| Weight | 1.42 kg |
- ChromeOS
- Intel Pentium Silver N6000 (4MB Cache, 1.1GHz)
- 29.5 cm (11.6") HD 1366 x 768 Touch
- 4GB LPDDR4x-SDRAM (1 x 4) & 64GB eMMC
ASUS Chromebook Flip CR1 CR1100FKA-BP0354.
Product type: Chromebook, Form factor: Convertible (Folder).
Processor family: Intel® Pentium® Silver, Processor model: N6000, Processor frequency: 1.1 GHz.
Display diagonal: 29.5 cm (11.6"), HD type: HD, Display resolution: 1366 x 768 pixels, Touchscreen.
Internal memory: 4 GB, Internal memory type: LPDDR4x-SDRAM.
Total storage capacity: 64 GB, Storage media: eMMC.
Operating system installed: ChromeOS.
Product colour: Grey
Product type: Chromebook, Form factor: Convertible (Folder).
Processor family: Intel® Pentium® Silver, Processor model: N6000, Processor frequency: 1.1 GHz.
Display diagonal: 29.5 cm (11.6"), HD type: HD, Display resolution: 1366 x 768 pixels, Touchscreen.
Internal memory: 4 GB, Internal memory type: LPDDR4x-SDRAM.
Total storage capacity: 64 GB, Storage media: eMMC.
Operating system installed: ChromeOS.
Product colour: Grey
The rugged, student-centric study mate
ASUS Chromebook Flip CR1 is geared to unleash student creativity and potential with robust and attentive design. The ruggedized construction endures the stresses and strains of everyday use and ASUS Antibacterial Guard1 protects student from harmful organisms in the classroom or outdoors. Featuring an easy-to-service modular design and zero-touch enrollment in IT networks, Flip CR1 is also a smart investment for education environments of all types. It supports up to WiFi 6 and 4G LTE2 for fast connectivity, has a garaged stylus3 and dual cameras for versatile experiences, and long-lasting battery life for uninterrupted learning — making it the student laptop to beat.
Military-grade toughness
Classrooms can be tough, but ASUS Chromebook Flip CR1 is tougher! Built to surpass demanding US military-grade MIL-STD-810H durability standards4, it’s also rigorously tested to pass stringent ASUS quality tests. It can withstand occasional drops of up to 120 cm — more than standard desk height — and the hinge and I/O ports are fully tested to endure the stresses and strains of everyday use.
ASUS Antibacterial Guard
The surface of any laptop may harbor thousands of potentially harmful bacteria. To keep your ASUS Chromebook Flip CR1 hygienic, the keyboard, touchpad and palm rest are all protected with ASUS Antibacterial Guard1,5. This has been scientifically shown by the internationally-recognized ISO 22196 standard to inhibit the growth of bacteria by in excess of 99% over a 24-hour period. Antibacterial Guard is also made to withstand alcohol-based cleaning products and hypochlorous acid water6, empowering you to keep the surface of your laptop clean and sanitary — limiting the spread of harmful bacteria.
Easy to Service and Manage
For easy on-site servicing and reduced downtime, ASUS Chromebook Flip CR1 has a modular design that allows key components such as the keyboard, touchpad and panel to be replaced in minutes using simple tools. As well, the underside is securely attached using captive screws, eliminating worries about losing these little parts during repairs.
360° of versatility
With its 360° any-position hinge, ASUS Chromebook Flip CR1 is able to turn learning on its head. Rotate through the full 360° to take a test in tablet mode; study or mark papers in tent mode; or flip into laptop mode to do a report assignment. It’s as flexible as your imagination!
The rugged, student-centric study mate
ASUS Chromebook Flip CR1 is geared to unleash student creativity and potential with robust and attentive design. The ruggedized construction endures the stresses and strains of everyday use and ASUS Antibacterial Guard1 protects student from harmful organisms in the classroom or outdoors. Featuring an easy-to-service modular design and zero-touch enrollment in IT networks, Flip CR1 is also a smart investment for education environments of all types. It supports up to WiFi 6 and 4G LTE2 for fast connectivity, has a garaged stylus3 and dual cameras for versatile experiences, and long-lasting battery life for uninterrupted learning — making it the student laptop to beat.
Ruggedized Design
Ultimate rugged design
ASUS Chromebook Flip CR1 is engineered to withstand everyday knocks, bumps, drops and spills without damage. So, whether it’s dropped from a classroom desk or the dining-room table, ASUS Chromebook Flip CR1 is built to keep on going.
All-round protection
All four exterior edges and corners are protected by a tough rubber bumper, which reduces the impact of physical shocks to ensure critical components are always safe and sound.
Shrugs off scratches
The tough, micro-dimpled finish doesn’t show scratches or fingerprints!
Splash protection
The spill-resistant keyboard can cope with liquid spills of up to 330 cc4, so minor splashes are no problem.
Tamper-resistant
The gap between the edges of the keycaps and the keyboard surround is minimized to prevent the keys from being pried out.
Safe to hold
A rubber bar on the base provides a sturdy support for ASUS Chromebook Flip CR1 while also making it easier to grip when carrying — a thoughtful design detail that reduces the risk of fumbles or slips that lead to drops.
Military Grade
Ready for action
Classrooms can be tough, but ASUS Chromebook Flip CR1 is tougher! Built to surpass demanding US military-grade MIL-STD-810H durability standards5, it’s also rigorously tested to pass stringent ASUS quality tests. It can withstand occasional drops of up to 120 cm — more than standard desk height — and the hinge and I/O ports are fully tested to endure the stresses and strains of everyday use.
ASUS Antibacterial Guard
Antibacterial protection
The surface of any laptop may harbor thousands of potentially harmful bacteria. To keep your ASUS Chromebook Flip CR1 hygienic, the keyboard, touchpad and palm rest are all protected with ASUS Antibacterial Guard1,6. This has been scientifically shown by the internationally-recognized ISO 22196 standard to inhibit the growth of bacteria by in excess of 99% over a 24-hour period. Antibacterial Guard is also made to withstand alcohol-based cleaning products and hypochlorous acid water7, empowering you to keep the surface of your laptop clean and sanitary — limiting the spread of harmful bacteria.
Easy to Service and Manage
Easy maintenance and service: A smart investment in education
For easy on-site servicing and reduced downtime, ASUS Chromebook Flip CR1 has a modular design that allows key components such as the keyboard, touchpad and panel to be replaced in minutes using simple tools. As well, the underside is securely attached using captive screws, eliminating worries about losing these little parts during repairs. Flip CR1 also features zero-touch enrollment: the device automatically registers in an IT network as soon as the student or teacher connects to the internet.
Then, there’s the easy maintenance: Flip CR1’s design makes for straightforward serviceability, so it’s a smart investment for schools seeking to reduce total cost of ownership, simplify operations and enable robust student productivity.
Hinge & Pen
360° of versatility
With its 360° any-position hinge, ASUS Chromebook Flip CR1 is able to turn learning on its head. Rotate through the full 360° to take a test in tablet mode; study or mark papers in tent mode; or flip into laptop mode to do a report assignment. It’s as flexible as your imagination!
Responsive garaged stylus
ASUS Chromebook Flip CR1 features a stylus3 that quickly and automatically charges when garaged, keeping it ready for use and providing a safe place to store it. The stylus enables quick, precise movements for unleashing creativity and productivity, so students can easily take notes, sketch, or jot down those “Aha!” moments whenever innovative ideas strike.
World-facing Camera
Two cameras, twice the inspiration
ASUS Chromebook Flip CR1 has two cameras: one standard webcam, plus an additional world-facing, high-resolution camera located just above the keyboard.
Learn in detail
The unique world-facing camera on ASUS Chromebook Flip CR1 empowers students to explore and learn in totally new ways by allowing them to easily capture photos and videos in tablet mode. Offering exceptional 8 MP resolution, it assures that captured imagery will be clear and full of detail.
Comfortable Display
Wide-view panel with eye-care technology
ASUS Chromebook Flip CR1 has an 11.6-inch multitouch wide-view panel, providing intuitive input for modern learning experiences. The screen is also certified by TÜV Rheinland8 for low blue-light emissions, potentially helping to protect children’s eyes from damage.
Connectivity
Faster mobile connectivity and WiFi
ASUS Chromebook Flip CR1 has built-in 4G LTE2 for safe, secure and speedy mobile connectivity for outdoor learning thru SIM card. It also offers up to the latest WiFi 6 technology to deliver ultrafast and stable speeds for online learning and super-smooth video chats, so that teaching and learning can happen anywhere.
I/O Ports
Extensive connectivity
Full connectivity is vital when you want to get things done efficiently. That’s why ASUS Chromebook Flip CR1 has two 3.2 Gen 1 USB Type-C® (USB-C®) port — with support for high-speed data transfers and USB Power Delivery — along with two USB 3.2 Gen 1 Type-A, a microSD card reader, an audio combo jack and a Kensington lock slot.
Capacious Battery
All-day learning
With up to 12 hours9 of battery life on a single charge, ASUS Chromebook Flip CR1 will last for a full day of classes and more — empowering students to enjoy uninterrupted learning and, later, entertainment.
Google Features
Enjoy the best of Google for Education
It doesn’t get better than Chrome OS. For both study and leisure time, ASUS Chromebook Flip CR1 is your gateway to the very best of Google. You’ll enjoy full access to Google Play10 and you can talk to Google to get things done. Children should use their Workspace for Education account when accessing Google Services for school.
Easy access to apps on Google Play
Full access to Google Play10 lets you use your favorite apps for study, play and creativity. Also, with seamless cloud integration, you can easily access almost anything from any device. ASUS Chromebook Flip CR1 opens a whole new world of freedom!
©2021 Cnes/Spot Image, DigitalGlobe.<br>ASUS Antibacterial Guard treatment is registered by the US EPA and authorized under EU BPR.<br>4G LTE connectivity is optional. Nano SIM cards are sold separately and can only be used with the LTE SKU.<br>The garaged stylus is optional.<br>ASUS Chromebook Flip CR1 keyboard is spill-resistant, not waterproof. Water damage is possible if the product is submerged or exposed to large amounts of liquids for long periods of time. The ASUS standard limited warranty does not cover problems resulting from accidents such as water damage. To prevent water damage resulting from large spills or other accidents, ASUS recommends turning off the notebook, then tilting the laptop to drain away the excess liquid, wiping it off and letting it dry for at least 24 hours.<br>ASUS Chromebook Flip CR1 undergo multiple laptop quality tests but are not subject to all tests stated. The testing data includes the requirements of both military-grade standards and ASUS quality tests.<br>ASUS Antibacterial Guard is tested by an independent third-party laboratory according to the ISO 22196 standard (measurement of antibacterial activity on plastics and other non-porous surfaces), using bacterial cultures that include Escherichia coli and Staphylococcus aureus, with an antibacterial activity (R) result of R > 2. R = 2 indicates a 99% reduction in bacterial activity compared to an untreated surface.<br>ASUS internal tests show that ASUS Chromebook Flip CR1 can be safely cleaned and wiped using hypochlorous acid water or alcohol from a spray bottle. Individual sprays of up to 3 cc do not affect the performance of the Antibacterial treatment.<br>ASUS Chromebook Flip CR1 offer reduced flicker, but are not flicker free.<br>Based on Chromium OS power Load Test. The 12-hour use on a single battery charge was determined by looping local video playback at higher than 80 nits and at the default display brightness level. Battery performance is based on a mix of standby, web browsing and other use. Charging time requires the battery to be at least 5% charged, with the device inactive and using the included charger. Actual battery life depends on usage, specifications, applications and environment, among other factors.<br>Internet connection required. Google Play, YouTube and other marks are trademarks of Google LLC.<br>Google feature availability varies according to country. Please check with your local ASUS retailer for details. Offer is limited to new Google One members.<br>Auto-updates require an internet connection.<br><br>Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada. Please visit the ASUS USA and ASUS Canada websites for information about locally available products.<br>All specifications are subject to change without notice. Please check with your supplier for exact offers. Products may not be available in all markets.<br>Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details.<br>PCB color and bundled software versions are subject to change without notice.<br>Brand and product names mentioned are trademarks of their respective companies.<br>The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.<br>IPS stands for in-plane switching, a type of LED (a form of LCD) display panel technology.<br><br>Unless otherwise stated, all performance claims are based on theoretical performance. Actual figures may vary in real-world situations.<br><br>The actual transfer speed of USB 3.0, 3.1, 3.2, and/or Type-C will vary depending on many factors including the processing speed of the host device, file attributes and other factors related to system configuration and your operating environment.<br><br>Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.<br><br>Product specifications may differ from country to country. We recommend that you check with your local dealers for the specifications of the products available in your country. Colors of products may not be perfectly accurate due to variations caused by photography and monitor settings.Due to photographic variables and conditions, actual product appearance may differ from images shown on this site.Although we endeavor to present the most accurate and comprehensive information at the time of publication, we reserve the right to make changes without prior notice.<br><br>* Result from Mobile Mark 2014 office productivity.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
For more information click here
Write Your Own Review
Order
Click here to see how to place an order.
You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.
Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.
The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.
Payments
We offer the following payment options:
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No
Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.
You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.
Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.
Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.
Email us!
Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.
If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order.
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.
Email us!
Delivery & Pickup
You can find a detailed overview of our shipping locations and rates here.
You can track the status of your order on your account page.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.
That's annoying, but don't worry. First, check the following points:
- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?
- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.
Email us!
Warranty & Repairs
You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.
If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.
Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.
Request a repair!
You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.
U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Email us!
We repair Windows, Linux, and Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.
Email us!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year Meer informatie
Repairs: 6 months
We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.
Click here to consult our sales terms and conditions.
Click here to consult our repair conditions.
Returns & Exchanges
No.
Due to the nature of the products we offer, testing is equivalent to putting the device into service.
For more information, view our sales terms and conditions here.
Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
You can also request an RMA on your account page under the orders menu.
Address & Customer Service
Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)
Contact Form
The store is open on:
Monday to Saturday
from 10:00 to 18:00
Closed on holidays
Security & Privacy
Refurbished
Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.
In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!
Our refurbished products all have a rating, indicated with a star rating.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.
B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)
A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!
Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
8.7 The buyer is responsible for the return of the goods, including shipping costs.
8.8 If abuse of the right of return is suspected, future orders will be refused.
8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
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