ASUS ROG Phone Ultimate (AI2203-3E008EU), 17.2 cm (6.78 inch), 16 GB, 512 GB, 50 MP, Android 12, Grey

In stock

Delivery within 2-3 days


Local Stock: 0
Central Stock: 9

€859.00

More Information

SKU 90AI00D1-M00080
EAN 4711081909514
Brand ASUS
Processor MediaTek Dimensity 9000+
RAM 16GB
Memory Type LPDDR5x
Storage 512GB
Screen size 6.8 Inch
Resolution 2448 x 1080
LCD Type AMOLED
Connectivity 3.5mm, 3G, 4G, 5G, Bluetooth, NFC, USB 3.0 Type C, Wi-Fi
Operating System Android
Color Grey
Camera Resolution 50 MP
Battery Capacity (mAh) 6000
SIM Card Capacity Dual SIM
Sensors Gyroscoop, Omgevingslichtsensor, Proximity sensor, Versnellingsmeter
IP Rating IPX4
Wifi Version Wi-Fi 6E


Display

Display diagonal 17.2 cm (6.78")
Screen shape Flat
Panel type AMOLED
Display glass type Corning Glass
Gorilla Glass version Gorilla Glass Victus
Display resolution 2448 x 1080 pixels
Native aspect ratio 20.4:9
Maximum refresh rate 165 Hz


Processor

Processor frequency 1.8 GHz
Processor family MediaTek
Processor model Dimensity 9000+
Processor architecture ARM Cortex-X2+Cortex-A710+Cortex-A510
Processor cores 8
Processor boost frequency 3.2 GHz


Storage

RAM capacity 16 GB
RAM type LPDDR5X
Internal storage capacity 512 GB
Compatible memory cards Not supported


Camera

Rear camera sensor size 1/1.56"
Rear camera resolution (numeric) 50 MP
Second rear camera resolution (numeric) 13 MP
Third rear camera resolution (numeric) 5 MP
Rear camera aperture number 1.9
Rear camera pixel size 1 µm
Rear camera focal length 2.38 cm
Second rear camera focal length 1.25 cm
Front camera type Single camera
Front camera resolution (numeric) 12 MP
Rear camera flash
Flash type LED
Video capture resolution (max) 7680 x 4320 pixels
Maximum frame rate 480 fps
Resolution at capture speed 1280x720@30fps, 1280x720@60fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@30fps, 3840x2160@60fps, 7680x4320@24fps
Video recording modes 720p, 1080p, 2160p, 4320p
Rear camera type Triple camera
Time lapse mode
Image stabilizer
Image stabilizer type Electronic Image Stabilization (EIS)
Macro photography


Network

SIM card capability Dual SIM
Mobile network generation 5G
SIM card type NanoSIM
3G standards DC-HSPA+, HSPA+, WCDMA
4G standard TD-LTE & FDD-LTE
5G standard Sub6 NSA, Sub6 SA
Wi-Fi
Wi-Fi standards 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Bluetooth
Bluetooth version 5.3
Bluetooth profiles AVRCP, HFP, HID, OPP, PAN
Frequency band Tri-band
3G bands supported 800,850,900,1700,1900,2100 MHz
4G bands supported 700,800,850,900,1500,1700,1800,1900,2000,2100,2300,2500,2600,3500,3600,3700 MHz
3G data rate (max) 42 Mbit/s
4G data rate (max) 211 Mbit/s
5G data rate (max) 5.67 Gbit/s
Wi-Fi Direct
MIMO
Near Field Communication (NFC)


Ports & interfaces

USB port
USB connector type USB Type-C
Headphone connectivity 3.5 mm


Messaging

Short Message Service (SMS)
Multimedia Messaging Service (MMS)
E-mail


Design

Form factor Bar
Product colour Grey
Colour name Space Gray
International Protection (IP) code IPX4
Protection features Splash proof
Market positioning Gaming


Performance

Video call
Graphics card Mali-G710 MC10
Fingerprint reader
Face recognition


Navigation

GPS (satellite)
NavIC
GLONASS
BeiDou
Galileo
Quasi-Zenith Satellite System (QZSS)
Electronic compass
Position location


Multimedia

Speakers stereo
Audio system Dirac HD Sound


Software

Platform Android
Operating system installed Android 12


Battery

Battery recharge time 0.7 h
Battery capacity 6000 mAh


Sensors

Proximity sensor
Accelerometer
Ambient light sensor
Gyroscope


Weight & dimensions

Width 77 mm
Depth 10.4 mm
Height 173 mm
Weight 247 g


Packaging content

AC adapter included
Quick start guide
Warranty card
Cables included USB Type-C to USB Type-C
SIM card ejector pin
Protective case
AC adapter power 65 W
  • 17.2 cm (6.78") 2448 x 1080 pixels Corning Glass
  • MediaTek Dimensity 9000+ 1.8 GHz
  • 16 GB 512 GB
  • 5G Dual SIM NanoSIM
  • 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax) Bluetooth 5.3 Near Field Communication (NFC)
  • Triple camera 50 MP 13 MP 5 MP
  • 6000 mAh
  • Android 12


ASUS ROG Phone Ultimate (AI2203-3E008EU).

Display diagonal: 17.2 cm (6.78"), Display resolution: 2448 x 1080 pixels.

Processor frequency: 1.8 GHz, Processor family: MediaTek, Processor model: Dimensity 9000+.

RAM capacity: 16 GB, RAM type: LPDDR5X, Internal storage capacity: 512 GB.

Rear camera resolution (numeric): 50 MP, Rear camera type: Triple camera.

SIM card capability: Dual SIM.

Operating system installed: Android 12.

Battery capacity: 6000 mAh.

Product colour: Grey.

Weight: 247 g


Say hello to the ROG Phone 6D, which features the unparalleled performance of the latest MediaTek Dimensity 9000+ processor. Its super-efficient GameCool 6 thermal system raise your game into a different league, and the 165 Hz display will revolutionize your visual experience. The AirTrigger 6 system and the Armoury Crate app put you in total control, and the monster 6000 mAh1 battery lets you play for longer. Are you ready for awesome? Say yes to the ROG Phone 6D, and prepare to change your gaming experience forever!

AWESOME POWER
Are you ready for the awesome MediaTek Dimensity 9000+? Its unparalleled performance is in a class of its own, with a clock speed boosted to a mind-blowing 3.2 GHz2, delivering up to 5% better CPU performance2 and 10% faster GPU performance2 than the previous Dimensity 9000.
The ROG Phone 6D also packs LPDDR5X RAM with 17% more memory bandwidth2 and up to 15% less latency2. Our world-famous Armoury Crate performance manager unlocks even more performance and tuning controls, giving the ROG Phone 6D complete mastery of this amazing CPU’s power to vanquish any task!

AWESOME THERMALS
The advanced GameCool 6 cooling system in the ROG Phone 6D pushes what’s possible to the limit. GameCool 6 incorporates three different approaches to cooling to improve stability for demanding games.
Firstly, the Boron Nitride (BN) thermal compound on one side of the CPU reduces thermal throttling during short gaming sessions. Secondly, the enlarged vapor chamber and graphite sheets dissipate heat from the other side of the CPU more efficiently during mid-length gaming sessions. And finally, for long-term stability, the AeroActive Cooler 6 incorporates an AI-powered active cooling system, using a Peltier cooling element that provides additional surface cooling with a fan positioned exactly over the location of the system-on-a-chip (SoC).

AEROACTIVE COOLER 6
The clip-on AeroActive Cooler 6 has an AI-powered thermoelectric cooler, and a fan that delivers increased cooling airflow directly to hotspots on the back cover of the ROG Phone 6D. The result is that it can lower the surface temperature near the CPU by up to a stunning 25°C4. The AeroActive Cooler 6 also adds four extra physical buttons to allow a genuine console-like control experience.

ALL-NEW 360° CPU COOLING TECHNOLOGY
For the first 15 minutes of gaming, the most important task is to ensure that the heat from the CPU is conducted to all thermal components for dissipation.
The 3,300 milligrams of BN thermal compound transfers heat from the side of the CPU opposite the vapor chamber, dissipating the heat from chip much more efficiently, and ensuring maximum performance of the CPU and GPU for a stable gaming framerate.

AWESOME STYLE
Crafted with the spirit of adventure, the ROG Phone 6D reaches beyond its cyberpunk roots to explore the wider cosmos. The special Space Gray matte finish gives it a futuristic look. With its fusion of geometric simplicity and cutting-edge technology, this next-gen gaming phone is your high-tech companion for your journey through space and time.

AWESOME RGB
Unleash your inner gamer with the futuristic Aura RGB lighting on the ROG Phone 6D. The famous ROG Fearless Eye dot-matrix logo on the rear can be given a fantastic color-gradient appearance using two different colors simultaneously. You can also personalize the lighting with a huge choice of colors and several preset mood-lighting schemes.

AWESOME VISION
For supreme visuals, the ROG Phone 6D has a 6.78-inch AMOLED display with unbeatable display quality and amazingly low latency. Whether it is for pin-sharp gaming or HDR video playback, the ROG Phone 6D delivers! To achieve low-latency gaming and ultra-responsive input with less chance of accidental touches, the ROG Phone 6D now boasts a 165 Hz refresh rate and a 720 Hz touch-sampling rate5 for a super-smooth, seamless gaming experience.

SUPERB VISUAL
As well as world-beating color accuracy, the screen on the ROG Phone 6D is protected by ultra-tough Corning® Gorilla® Glass Victus™, and your eyes are protected by the Eye Care Display technology. However you look at it, ROG Phone 6D is built to win!

AWESOME AIRTRIGGER
To give you even more advanced control possibilities, the AirTrigger 6 has been well upgraded. The ultrasonic sensors fully support various gestures, such as Dual Action, Press and Lift, and Gyroscope Aiming. The uniquely designed AirTrigger 6 gives you a control experience that surpasses console-level gaming!

GYROSCOPE AIMING
On the ROG Phone 6D, you can use the gyroscope to control the angle of view. Just press and hold the ultrasonic button first, and then you can control the viewing area by moving or tilting the phone.
This feature can give you immediate assistance for MOBA games and shooter games. You can find your enemy or explore the environment easily by simply turning around your phone.

X-HAPTIC
For powerful haptic feedback, the ROG Phone 6D has a high-end X-axis linear motor that brings you the most immersive gaming experience ever.

KUNAI 3 GAMEPAD
If you’re looking for a true console-like gaming experience, the ROG Kunai 3 Gamepad turns the ROG Phone 6D into a handheld console, for the most fun you can have with a gaming phone.

AWESOME HYPERENGINE
MediaTek HyperEngine 5.0 adjusts many aspects of the smartphone to ensure gameplay smoothness, optimal power efficiency and controlled heat output. AI-variable Rate Shading technology dynamically reduces the detail in less important scenes giving the GPU more freedom to push more FPS, or for longer gaming on battery.
Frame Rate Smoother technology analyses real-time sensors and applies load prediction to dynamically manage FPS to ensure gameplay smoothness and avoid jitter. The Smart Resource Optimization technology deconstructs the program into more threads to fully exploit the advantages of the Super and Ultra CPU cores in the Dimensity 9000+, reducing the effective CPU load and improving power efficiency.

AWESOME GAMING
One of the most-loved features of ROG Phone is Armoury Crate. It’s been massively revamped with a cooler-looking and more futuristic interface, with a visual style that matches the PC version. You can set up and customize scenario profiles for each app, not just games, and individually tune performance settings and more.

AWESOME TWEAKING
With its convenient functions crafted for to enhance your gaming experience, ROG Phone 6D is your brilliant partner for every victory.

GAME GENIE
Game Genie, one of the most advanced gaming enhancements features available, gets a cool User Interface! We’ve made it look more like the HUD on a spacecraft to match the sci-fi and futuristic style on ROG Phone 6D. Enhance your ROG Phone 6D gaming experience for the win!

AWESOME AUDIO
The GameFX audio system on ROG Phone 6D features symmetrical dual speakers that fire forward for truly balanced stereo sound effects, and there’s also a convenient 3.5 mm headphone jack. The sound has been optimized via a collaboration with audio specialist Dirac, making ROG Phone 6D a rare beast: a gaming phone with truly impressive audio quality. In addition to the premium sound quality, GameFX lets you individually fine-tune the EQ bands for different scenarios effects, such as game, music, or cinema, so you can enjoy the crystal-clear sound effects and powerful aural soundscapes that no other phone can match.

AWESOME BATTERY
The monster 6000 mAh1 battery inside ROG Phone 6D combined with the 65-watt USB Power Delivery HyperCharge adapter is a great combo for on-the-go gaming. This combo can charge the ROG Phone 6D in just 42 minutes5 from 0% to 100%. Advanced features such as steady charging, which lets you control the charging speed, and bypass charging, which stops charging the battery during gaming, all enable better battery performance and an extended battery lifespan.

AWESOME CAMERA
The rear triple-camera system on ROG Phone 6D will add pro-grade quality to all your photos, whatever the setting. It features a flagship Sony® IMX766 50 MP main wide-angle camera with improved image quality and HDR processing, an ultrawide 13 MP second camera, and a macro camera. Enhanced software features include HDR10+ video mode to make your video quality stand out. There’s also a 12 MP front camera for high-quality group selfies and live-streaming videos.

Say hello to the ROG Phone 6D, which features the unparalleled performance of the latest MediaTek Dimensity 9000+ processor. Its super-efficient GameCool 6 thermal system raise your game into a different league, and the 165 Hz display will revolutionize your visual experience. The AirTrigger 6 system and the Armoury Crate app put you in total control, and the monster 6000 mAh1 battery lets you play for longer. Are you ready for awesome? Say yes to the ROG Phone 6D, and prepare to change your gaming experience forever!

AWESOME POWER
Are you ready for the awesome MediaTek Dimensity 9000+? Its unparalleled performance is in a class of its own, with a clock speed boosted to a mind-blowing 3.2 GHz2, delivering up to 5% better CPU performance2 and 10% faster GPU performance2 than the previous Dimensity 9000.
The ROG Phone 6D also packs LPDDR5X RAM with 17% more memory bandwidth2 and up to 15% less latency2. Our world-famous Armoury Crate performance manager unlocks even more performance and tuning controls, giving the ROG Phone 6D complete mastery of this amazing CPU’s power to vanquish any task!

AWESOME THERMALS
The advanced GameCool 6 cooling system in the ROG Phone 6D pushes what’s possible to the limit. GameCool 6 incorporates three different approaches to cooling to improve stability for demanding games.
Firstly, the Boron Nitride (BN) thermal compound on one side of the CPU reduces thermal throttling during short gaming sessions. Secondly, the enlarged vapor chamber and graphite sheets dissipate heat from the other side of the CPU more efficiently during mid-length gaming sessions. And finally, for long-term stability, the AeroActive Cooler 6 incorporates an AI-powered active cooling system, using a Peltier cooling element that provides additional surface cooling with a fan positioned exactly over the location of the system-on-a-chip (SoC).

AEROACTIVE COOLER 6
The clip-on AeroActive Cooler 6 has an AI-powered thermoelectric cooler, and a fan that delivers increased cooling airflow directly to hotspots on the back cover of the ROG Phone 6D. The result is that it can lower the surface temperature near the CPU by up to a stunning 25°C4. The AeroActive Cooler 6 also adds four extra physical buttons to allow a genuine console-like control experience.

ALL-NEW 360° CPU COOLING TECHNOLOGY
For the first 15 minutes of gaming, the most important task is to ensure that the heat from the CPU is conducted to all thermal components for dissipation.
The 3,300 milligrams of BN thermal compound transfers heat from the side of the CPU opposite the vapor chamber, dissipating the heat from chip much more efficiently, and ensuring maximum performance of the CPU and GPU for a stable gaming framerate.

AWESOME STYLE
Crafted with the spirit of adventure, the ROG Phone 6D reaches beyond its cyberpunk roots to explore the wider cosmos. The special Space Gray matte finish gives it a futuristic look. With its fusion of geometric simplicity and cutting-edge technology, this next-gen gaming phone is your high-tech companion for your journey through space and time.

AWESOME RGB
Unleash your inner gamer with the futuristic Aura RGB lighting on the ROG Phone 6D. The famous ROG Fearless Eye dot-matrix logo on the rear can be given a fantastic color-gradient appearance using two different colors simultaneously. You can also personalize the lighting with a huge choice of colors and several preset mood-lighting schemes.

AWESOME VISION
For supreme visuals, the ROG Phone 6D has a 6.78-inch AMOLED display with unbeatable display quality and amazingly low latency. Whether it is for pin-sharp gaming or HDR video playback, the ROG Phone 6D delivers! To achieve low-latency gaming and ultra-responsive input with less chance of accidental touches, the ROG Phone 6D now boasts a 165 Hz refresh rate and a 720 Hz touch-sampling rate5 for a super-smooth, seamless gaming experience.

SUPERB VISUAL
As well as world-beating color accuracy, the screen on the ROG Phone 6D is protected by ultra-tough Corning® Gorilla® Glass Victus™, and your eyes are protected by the Eye Care Display technology. However you look at it, ROG Phone 6D is built to win!

AWESOME AIRTRIGGER
To give you even more advanced control possibilities, the AirTrigger 6 has been well upgraded. The ultrasonic sensors fully support various gestures, such as Dual Action, Press and Lift, and Gyroscope Aiming. The uniquely designed AirTrigger 6 gives you a control experience that surpasses console-level gaming!

GYROSCOPE AIMING
On the ROG Phone 6D, you can use the gyroscope to control the angle of view. Just press and hold the ultrasonic button first, and then you can control the viewing area by moving or tilting the phone.
This feature can give you immediate assistance for MOBA games and shooter games. You can find your enemy or explore the environment easily by simply turning around your phone.

X-HAPTIC
For powerful haptic feedback, the ROG Phone 6D has a high-end X-axis linear motor that brings you the most immersive gaming experience ever.

KUNAI 3 GAMEPAD
If you’re looking for a true console-like gaming experience, the ROG Kunai 3 Gamepad turns the ROG Phone 6D into a handheld console, for the most fun you can have with a gaming phone.

AWESOME HYPERENGINE
MediaTek HyperEngine 5.0 adjusts many aspects of the smartphone to ensure gameplay smoothness, optimal power efficiency and controlled heat output. AI-variable Rate Shading technology dynamically reduces the detail in less important scenes giving the GPU more freedom to push more FPS, or for longer gaming on battery.
Frame Rate Smoother technology analyses real-time sensors and applies load prediction to dynamically manage FPS to ensure gameplay smoothness and avoid jitter. The Smart Resource Optimization technology deconstructs the program into more threads to fully exploit the advantages of the Super and Ultra CPU cores in the Dimensity 9000+, reducing the effective CPU load and improving power efficiency.

AWESOME GAMING
One of the most-loved features of ROG Phone is Armoury Crate. It’s been massively revamped with a cooler-looking and more futuristic interface, with a visual style that matches the PC version. You can set up and customize scenario profiles for each app, not just games, and individually tune performance settings and more.

AWESOME TWEAKING
With its convenient functions crafted for to enhance your gaming experience, ROG Phone 6D is your brilliant partner for every victory.

GAME GENIE
Game Genie, one of the most advanced gaming enhancements features available, gets a cool User Interface! We’ve made it look more like the HUD on a spacecraft to match the sci-fi and futuristic style on ROG Phone 6D. Enhance your ROG Phone 6D gaming experience for the win!

AWESOME AUDIO
The GameFX audio system on ROG Phone 6D features symmetrical dual speakers that fire forward for truly balanced stereo sound effects, and there’s also a convenient 3.5 mm headphone jack. The sound has been optimized via a collaboration with audio specialist Dirac, making ROG Phone 6D a rare beast: a gaming phone with truly impressive audio quality. In addition to the premium sound quality, GameFX lets you individually fine-tune the EQ bands for different scenarios effects, such as game, music, or cinema, so you can enjoy the crystal-clear sound effects and powerful aural soundscapes that no other phone can match.

AWESOME BATTERY
The monster 6000 mAh1 battery inside ROG Phone 6D combined with the 65-watt USB Power Delivery HyperCharge adapter is a great combo for on-the-go gaming. This combo can charge the ROG Phone 6D in just 42 minutes5 from 0% to 100%. Advanced features such as steady charging, which lets you control the charging speed, and bypass charging, which stops charging the battery during gaming, all enable better battery performance and an extended battery lifespan.

AWESOME CAMERA
The rear triple-camera system on ROG Phone 6D will add pro-grade quality to all your photos, whatever the setting. It features a flagship Sony® IMX766 50 MP main wide-angle camera with improved image quality and HDR processing, an ultrawide 13 MP second camera, and a macro camera. Enhanced software features include HDR10+ video mode to make your video quality stand out. There’s also a 12 MP front camera for high-quality group selfies and live-streaming videos.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

For more information click here


Click here to contact us.

Ratings & Reviews

Be the first to review this product

Ordering

Click here to learn how to place an order.

You can always check your orders on the page of your account. You can also cancel it here.
If you have ordered without an account, please send an email so that we can cancel it for you.


Once an order has been placed, it can not be changed. If you want to place another order, please first cancel your old order.

 

The numbers you see with a product are the stock of our suppliers.
If the local stock is mentioned, it means that we have available it in the store.
If a product is marked as out of stock, it means that it is currently unavailable at both our suppliers and our shop.

Payments

We propose the following payment methods :

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Wire transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Payment plan: No

Your payment via Bancontact failed? First check if the money has been debited or not. Is not this the case? You can then immediately place another order.
The money has been debited from your bank account but you have not received a confirmation e-mail after an hour? Send us an e-mail indicating your transaction number. This is always indicated on the debit note. We will help you as quickly as possible.

You have placed an order and want to pay by credit card, but you receive the message that your credit card has been refused. That's annoying. Rest assured that we will not receive money from a refused credit card and you will be informed that the order cannot be placed. You can simply place your order again with another method of payment such as Bancontact.

Meer informatie

Send us an e-mail!

Have you paid with Ideal? We will then reimburse payment on your bank account. If you paid by credit card and you returned the entire order, we will refund the amount on your credit card. You have returned only part of your order? We will then transfer the money to the bank account number you specified. If you do not know your bank account number, we ask you to communicate it to us. Have you been to our store and did you pay on the spot? We will ask you for your bank account number so that we can deposit the amount. Refunds are made within 3 to 5 business days.

You have not received a refund after 3 to 5 business days? The time required for your refund to be credited to your account varies from one bank to another. If you have not received a refund after 7 business days, please contact our Customer Service.

Send us an e-mail!

Your VAT number is checked with VIES (VAT Information Exchange System), if it's valid and u meet the requirements for making purchases without VAT, this is done automatically for you.

If it does not work, as a professional client with a valid VAT number, you can always contact our customer service to place your order. 
Please be as complete as possible in the description of your order, if possible with URL links from our online store, so that we can help you as quickly as possible. An invoice is always created.

Send us an e-mail!

Delivery & Pickup

You will find a detailed overview of our places of shipment and rates here.

You can follow the status of your order on the page of your account.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order in our store in Mechelen! Please indicate when ordering and we will inform you when your product is ready for pick up.

It's annoying, but do not worry. First check the following points:

- Check the 'Track & Trace', which can give you a more precise idea of the delay of your package.
- Check the delivery address, is it correctly filled in when ordering?

- Check your mailbox, it can contain a message that you were not at home at the time of delivery. It is possible that the mailman or the courier proposes your package again or deliver it to the neighbors.
- If none of these items are clear, please contact us.

Send us an e-mail!

Warranty & Repairs

You can bring your repair at any time without an appointment in our store!
When you bring us your device, we perform a check and a quote within 2 work days*.

If you can not reach us, you will need to ship your device. It's best to consult us for details after you have sent us an email describing the problem. You must expect to miss your device for 10 work days*.
ATTENTION! We only accept repairs shipped from Belgium. If you send your repair from abroad, your shipment will be refused and returned immediately.

Describe the nature of the problem with your device and include photos if necessary. We will answer you within 24 hours during our opening hours.

Request a repair!

You can at any time inquire about the status of your repair by sending an e-mail. We will answer them as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Send us an e-mail!

We repair Windows and Linux computers as well as Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We offer rental services, prices and conditions are determined according to the needs and specific wishes of the customer. Send a request for more information.

Send us an e-mail!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never give a guarantee for software problems. The warranty only applies to manufacturing defects, not to the defects of use.

Click here to consult our conditions of sale.

Click here to view our repair conditions.

Returns & Exchange

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.

For more information, view our sales terms and conditions here.

Send us an e-mail!

Nee.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Unsatisfied with your products? Defective at delivery?
We are sorry to hear that, and we will ensure that it is rectified as soon as possible.
You can immediately return your product in its original packaging to our store or send it back. We will send you the same product as a replacement as soon as possible.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

You can also request an RMA on the page of your account, in the order menu.

Meer informatie

Send us an e-mail!

Address & Customer Service

Our store is located at Battelsteenweg 275, 2800 Mechelen in Belgium. (across from Carrefour)

Contact form

Refurbished

The refurbished devices are fully verified, cleaned, repaired and updated. They are then offered for sale with a sharp discount. It's not only good for your budget but also for the environment, because there is less need for new electronic materials and old materials are reused.

In addition to exceptional discounts, we also offer a one-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated by a star classification.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

Grade C means that the device works perfectly but has very visible cosmetic damage. These are normally offered at a larger discount.

Grade B means that the device works perfectly but has some minor cosmetic defects.(Small scratches, bumps on the case, etc.)

Grade A means that the device has been used, but it is not (or barely) noticeable. It's like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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