New content is available!
Click on "Refresh" to update the page.

QNAP TVS-672XT NAS Tower Intel® Core™ i3 8 GB DDR4 0 TB QNAP QTS Black NAS & Storage Servers TVS-672XT-I3-8G

Out of stock

Central Stock: 0


Currently not available

Temporarily Unavailable

Unfortunately, this product is not currently in stock. We can send you an email when it is back in stock.

€2,079.00

More Information

SKU TVS-672XT-I3-8G
EAN 4713213514535
Brand QNAP
Processor Intel Core i3
RAM 8GB
Memory Type DDR4
Connectivity Ethernet, HDMI, Thunderbolt, USB 2.0 Type A, USB 3.0 Type A, USB 3.1 Type A, USB 3.1 Type C
Operating System QNAP QTS
Color Black
Amount of RJ45 Ports 3


Storage

Storage drive capacity 0 GB
Supported storage drive interfaces M.2, Serial ATA II, Serial ATA III
Storage drive sizes supported 2.5,3.5,M.2
Number of M.2 (M & B) slots 2
RAID support
RAID levels 0, 1, 5, 6, 10, 50, JBOD
Online RAID migration
Online RAID expansion
Hot-swap drive bays
Supported file systems FAT32, HFS+, NTFS, exFAT, ext3, ext4
Storage drives installed
Total installed storage capacity 0 TB
Number of storage drives supported 6
Installed storage drive type
Supported storage drive types HDD & SSD
Auto-rebuild
Bad block scan
Disk roaming


Processor

Processor manufacturer Intel
Processor generation 8th gen Intel® Core™ i3
Processor family Intel® Core™ i3
PCI Express configurations 1x8+2x4, 1x16, 2x8
On-board graphics card model Intel® UHD Graphics 630


Memory

Internal memory 8 GB
Internal memory type DDR4
Maximum RAM supported 64 GB
Memory slots 2
Memory form factor SO-DIMM
Flash memory 5000 MB


Network

Ethernet LAN
Ethernet LAN data rates 100,1000,2500,5000,10000 Mbit/s
Ethernet LAN data rate supported (max) 10000 Mbit/s
DHCP client
DHCP server
Jumbo frames support
iSCSI support
Wake-on-LAN ready
Supported network protocols TCP/IP, IPv4, IPv6
Link aggregation
Load balancing system
Dynamic DNS (DDNS)
WLAN adapter supported


Ports & interfaces

USB port
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity 1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 2
HDMI ports quantity 1
HDMI version 2.0
Thunderbolt 3 ports quantity 2
Ethernet LAN (RJ-45) ports 3
Concurrent connections 2500
PCI Express x4 (Gen 3.x) slots 1
PCI Express x16 (Gen 3.x) slots 1


Design

Chassis type Tower
Cooling type Active
Product colour Black
Number of fans 4 fan(s)
Fan diameter 9.2 cm
Fan diameter 2 6 cm
LED indicators HDD, LAN, Status, USB
Built-in display
Cable lock slot
Cable lock slot type Kensington


Performance

Type NAS
Device class Home & Home Office
Backup function
Backup features iSCSI LUN
Buzzer
Multilingual support
Noise level 23.8 dB
Snapshot
Management protocols SNMP 2/3
Web-based management
Share folder access right management
Security algorithms 256-bit AES, FIPS 140-2, HTTPS, SSH
Access Control List (ACL)
Reset button
On/off switch
Built-in iTunes server
Built-in FTP server
Browser supported Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox
System log
Hot spare
S.M.A.R.T. support
Share folder CIFS/SMB
Remotely operated
Universal Plug and Play (UPnP)
USB copy function


Software

Operating system installed QNAP QTS
Operating system version 5.0.0
Windows operating systems supported Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Linux operating systems supported CentOS 7.0, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 15, Ubuntu 14.04, Ubuntu 14.10, Ubuntu 15.04, Ubuntu 15.10, Ubuntu 16.04, Ubuntu 16.10, Ubuntu 17.10, Ubuntu 18.04 LTS, Ubuntu 20.04 LTS
Mac operating systems supported Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Server operating systems supported Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Other operating systems supported IBM AIX 7.1, IBM AIX 7.2, Solaris 10, Solaris 11


Power

Power supply unit (PSU) capacity 250 W
Power consumption (typical) 45.6 W
Power consumption (HDD standby) 26.52 W
AC input voltage 100 - 240 V
Fan voltage 12 V


Weight & dimensions

Width 264.3 mm
Depth 279.6 mm
Height 188.2 mm
Weight 6.55 kg
Package weight 8.07 kg


Packaging content

Cables included AC, LAN (RJ-45)
Power cables quantity 1
Quick installation guide
Number of screws 36


Operational conditions

Operating temperature (T-T) 0 - 40 °C
Operating relative humidity (H-H) 5 - 95%
Storage temperature (T-T) -20 - 70 °C
  • High-speed Thunderbolt™ 3 with SMB protocol, allowing Mac® and Windows® users to collaborate on media editing
  • 5-speed 10GBASE-T RJ45 connectivity accelerates virtualization applications and file sharing across teams and devices
  • PCIe expandability allows for graphics cards or 40GbE/ 25GbE/ 10GbE adapters to increase application performance
  • Install M.2 PCIe (Gen 3 x2, 2 GB/s) NVMe SSDs (sold separately) to set up caching or storage pools, improving file access efficiency
  • 4K media playback and real-time transcoding; directly view creative works on an HDTV via HDMI 2.0 (4K @60Hz) output
  • Snapshots fully record system status and data, allowing you to protect files and data from accidental deletion and malware attacks


QNAP TVS-672XT.

Type: NAS.

Chassis type: Tower.

Device class: Home & Home Office.

Processor family: Intel® Core™ i3.

Internal memory: 8 GB, Internal memory type: DDR4.

Total installed storage capacity: 0 TB.

Operating system installed: QNAP QTS




Windows and Mac backup

Use the license-free QNAP NetBak Replicator utility to back up/restore files from Windows® computers. Time Machine® is fully supported for backing up Mac® computers.



Hybrid Backup Sync

Consolidates backup, restoration and synchronization functions (using RTRR, rsync, FTP, CIFS/SMB) for easily transferring data to local, remote and cloud storage spaces as a comprehensive data storage and disaster recovery plan.



Snapshots for Volume & LUN

Snapshots are essential for NAS data protection, and their block-level feature makes them a dependable method for protecting data in the face of the growing threat of ransomware. The TVS-672XT supports up to 256 snapshots per volume/LUN, and up to 1,024 snapshots per NAS.





Breakthrough performance and outstanding connectivity with 10GbE, Thunderbolt™ 3, and M.2 PCIe NVMe SSD slots

Fast and flexible Thunderbolt™ 3 and 10GBASE-T connectivity
The TVS-672XT adopts the powerful 8th generation Intel® Core™ i3 8100T quad-core 3.1 GHz processor with 8 GB dual-channel DDR4 memory (upgradable to 32 GB) to deliver outstanding performance. It provides two Gigabit and one 5-speed 10GBASE-T port (10G/5G/2.5G/1G/100M), supports SATA 6Gb/s drives, and features AES-NI encryption for delivering high performance while also maintaining the security of your data. You can also connect USB Type-C devices through the Thunderbolt™ 3 ports to transfer large media files across devices, providing you with a more efficient workflow.

Extend NAS functionality with a graphics card and other PCIe devices
The TVS-672XT features two PCIe Gen 3 slots (the first slot is pre-installed with a Thunderbolt™ 3 card) that allow for the usage of various expansion cards to expand application potential.

Graphics cards
Accelerate NAS video processing and empower GPGPU tasks. GPUs can also be passed-through to virtual machines.

QM2 M.2 SSD/10GbE cards
Add M.2 SSD caching or 10GbE (10GBASE-T) connectivity to the NAS for optimized performance and bandwidth.

10GbE/ 40GbE adapters
Enable lightning-fast throughput for bandwidth-demanding tasks such as virtualization, massive data transmission, and fast backup/restoration.

Wireless network cards
Use the QNAP QWA-AC2600 wireless adapter with WirelessAP Station to transform the TVS-672XT into a convenient wireless base station, allowing network resources of the NAS to be shared with multiple devices.

Obtain performance benefits from M.2 SSD caching
Besides using 2.5-inch SSDs for caching, you can utilize the two M.2 SSD slots built in to the TVS-672XT for installing PCIe (Gen 3 x2, 2 GB/s) NVMe SSDs with 2280 form factors (M.2 SSDs are sold separately).

Improve random data access speeds with an SSD cache
SSD caches accelerate IOPS performance and reduce latency for storage volumes. They are perfect for IOPS-demanding applications (including databases and virtualization) and can significantly improve overall workflows.

Maximize the value of SSDs with Qtier Technology
Qtier™ Technology empowers the TVS-672XT with auto tiering that helps continuously optimize storage efficiency by automatically moving data between M.2 SSDs, 2.5-inch SSDs, and high-capacity HDDs based on the data's access frequency. Qtier™ 2.0 features IO-awareness that empowers SSD-tiered storage with a cache-like reserved space to handle burst I/O in real time, greatly maximizing the advantages of SSDs.

Potentially attain performance and endurance levels similar to enterprise-grade SSDs
With SSD prices continuing to become more affordable, there's never been a better time for using SSDs in your NAS to enjoy higher performance, faster file backups, smoother multimedia experiences, and optimized virtualization applications. From QTS 4.3.5 you can benefit from software-defined SSD RAID extra over-provisioning (OP) that enables you to allocate additional OP space (from 1% to 60%) to optimize random write speeds and to extend SSD lifespan. Now you can use affordable consumer SSDs for the TVS-672XT, adjust the SSD OP, and potentially attain performance and endurance levels similar to enterprise-grade SSDs.

Build an affordable Fibre Channel SAN environment
Common Fibre Channel SAN (Storage Area Networks) devices are often expensive. Now you have more budge-friendly options to easily add your NAS to a SAN environment. Once a Marvell®, ATTO® or QNAP Fibre Channel card has been installed in the TVS-672XT, you can set a Fibre Channel Target using the iSCSI & Fibre Channel app, and leverage the many benefits from QNAP NAS including snapshot protection, Qtier™ tiering storage, SSD cache acceleration and more. In addition, the LUN Masking and Port Binding features provide an additional layer of security for your data.

Flexibly manage virtual and physical networks
The Network & Virtual Switch app manages physical network interfaces (including network adapters and Thunderbolt™ ports) and virtual adapters (virtual machines and containers) and their communications, providing a visualized topology that clearly presents the connections of physical and virtual networks. The flexible manageability enables you to reorganize physical and virtual network connections with greater ease, so you can allocate adequate network resources to the TVS-672XT, virtual machines and containers whenever needed.

Collaboration station for Mac and Windows
The TVS-672XT is the perfect match for Thunderbolt™-equipped Mac® and Windows® users - especially for photographers, filmmakers, and graphic designers who require 4K media storage, instant sharing and have bandwidth-intensive workflows. Up to 2 Thunderbolt™ devices can be connected to the TVS-672XT to process real-time photo and audio editing simultaneously without impacting system performance. As Final Cut Pro® X 10.3 (and later) supports file sharing via SMB, Windows® users and other devices utilizing Thunderbolt™ 3, 10GbE or GbE connections can join the editing workflow more efficiently.

The best storage solution for the 10GbE-equipped iMac Pro
The iMac Pro® is the first Mac® computer that includes a 10Gb Ethernet port, marking a milestone in the growing mainstream demands for 10GbE connectivity. As the TVS-672XT comes with both 10GbE and Thunderbolt™ 3 ports, it provides an exceptional storage base for iMac Pro® users as they can flexibly choose between Thunderbolt™ 3 and 10GbE connections to suit their application and device needs.

Create a seamless 10GbE environment for both Mac and Windows users
QNAP provides various budget-friendly solutions to help upgrade your network environment to 10GbE. No matter if your team members use Mac® or Windows® computers, they can enjoy blazing-fast transfer speeds and simultaneous real-time access to large NAS-based files using multiple workstations (ideal for video editing and multimedia).

Ultimate visual experience with 4K HDMI output
The TVS-672XT has an HDMI 2.0 port which supports 4K (3840 x 2160) 60Hz output, providing great benefits for applications like video production/editing, industrial design and professional photography that demand on-image resolution and color realism as well as intensive media storage, transfer and display. By connecting the TVS-672XT to an HDTV via the HDMI output, you can directly view multimedia content saved on the NAS on a bigger screen. You can also download and install versatile multimedia apps from Ubuntu® Software Center through QNAP Linux Station. QNAP's HD Station also allows users to directly enjoy multimedia using the HD Player or third-party players such as Plex® Home Theater.

Real-time transcoding for an excellent cross-device media experience
Featuring advanced Intel® UHD Graphics 630, the TVS-672XT supports triple-channel 4K H.264 hardware decoding and real-time transcoding, allowing you to convert videos to universal file formats that can be smoothly played on multiple devices*.

*The TVS-672XT’s hardware provides H.264 hardware decoding, encoding and transcoding capabilities. However, playback quality may vary due to factors including playback software, file formats, system usage, and available bandwidth.

Protect your data with higher security
The TVS-672XT is loaded with comprehensive security features to keep your data safe.

- QuFirewall for network security: Supports IPv6, firewall access lists, and GeoIP filtering to restrict access upon the geographical location for higher network security.
- WPA2 Enterprise: Provides enterprise-grade wireless security for business networks, including certificate authority, encryption key, and enhanced encryption/decryption.
- Security Counselor: A security portal that checks for weaknesses and offers recommendations for enhancing NAS security. It also integrates anti-virus and anti-malware scanning software.

Complete backup planning
The TVS-672XT provides a reliable, flexible backup & disaster recovery solution to assist organizations in routine backup jobs with cost-efficiency and high productivity.

Windows and Mac backup
Use the license-free QNAP NetBak Replicator utility to back up/restore files from Windows® computers. Time Machine® is fully supported for backing up Mac® computers.

Hybrid Backup Sync
Consolidates backup, restoration and synchronization functions (using RTRR, rsync, FTP, CIFS/SMB) for easily transferring data to local, remote and cloud storage spaces as a comprehensive data storage and disaster recovery plan.

Snapshots for Volume & LUN
Snapshots are essential for NAS data protection, and their block-level feature makes them a dependable method for protecting data in the face of the growing threat of ransomware. The TVS-672XT supports up to 256 snapshots per volume/LUN, and up to 1,024 snapshots per NAS.

VM backup
With high performance, potentially huge storage capacities, integrated virtualization solutions, and support for snapshots that record the state of the system at any time, the TVS-672XT is perfect for backing up virtual machines.

High-speed VM Backup Solution
With Hyper Data Protector, the TVS-672XT becomes an agentless backup tool for unlimited VMware® vSphere and Microsoft® Hyper-V VM backup. Hyper Data Protector features incremental backup, global deduplication, backup scheduling and recovery compression that provides you with a cost-effective and reliable disaster recovery plan, ensuring 24/7 operation of your services.

Optimized collaboration with seamless file sharing and sync
The TVS-672XT centrally stores data and files, and supports SMB/CIFS, AFP and NFS protocols for file sharing across Windows®, Mac®, and Linux®/UNIX® networks. Coupled with Qsync (a utility that turns a QNAP NAS into a safe, high-capacity data center for file synchronization) any file uploaded to the TVS-672XT will be made available for all linked devices, such as computers, laptops or mobile devices. You can sync shared folders and team folders for group file sharing to enhance the flexibility of team projects and collaboration. Files can be centrally managed using File Station, including files from mobile devices and optical disc drives. File Station also allows you to mount a remote NAS, and transfer files between your NAS and public cloud services for greater convenience.

All-in-one server to host virtual machines and containers
Virtualization Station and Container Station jointly introduce a hybrid approach to virtualization. No matter your virtualization needs, you can count on QNAP for complete virtualization support.

Run multiple Windows®, Linux®, UNIX®, and Android™ virtual machines and access them via a web browser or VNC (Virtual Network Computing). Businesses can run virtualized server applications on a single NAS without the need for additional physical servers.

Experience LXC and Docker® lightweight virtualization technologies, and download apps from the built-in Docker Hub Registry®, import/export containers, and create abundant microservices.

More Productivity Applications
IFTTT Agent
A popular web automation service for combining QNAP NAS and mobile devices/apps to customize NAS applets.

QmailAgent
Centrally manage and switch between different email accounts, back up emails to the NAS, and safeguard email security and personal privacy.

Browser Station
Enable remote access through NAS browsers to access local LAN resources without requiring complex VPN settings.

Cinema28
Turns your NAS into a multimedia hub for streaming photos, music and videos to different devices in different rooms.

Qsirch
A full-text search engine that helps quickly find specific images, music, videos, documents, and emails by using keywords and search conditions.

Flexible and economical storage expansion
QNAP provides several ways to expand your NAS storage as needed to accommodate data and business growth.

Upgrade RAID Capacity
Hot swap lower-capacity drives with larger-capacity drives so that your QNAP NAS can grow with your business.

Attach Expansion Enclosures
Connect up to 6 TX-800P or TX-500P Thunderbolt™ 2 expansion enclosures.*

*A Thunderbolt™ 3 (USB-C) to Thunderbolt™ 2 Adapter is required for connecting Thunderbolt™ 2 expansion enclosures.

VJBOD
Use VJBOD (Virtual JBOD) to expand your storage capacity by using the unused storage of other QNAP NAS. Up to 8 QNAP NAS can be mounted as local disks on the TVS-672XT.

Migrate to a New NAS
Install your NAS hard drives into a larger QNAP NAS and retain all your existing data and configurations.

2 Years

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

Cookies

Our website uses cookies. If you use our website, u agree with the cookies as outlined in our privacy policy. U can also edit these cookies. Then you can make a more specific selection.