QNAP TS-1283XU-RP NAS Rack (2U) Ethernet LAN Black E-2124 8GB RAM

In stock

Delivery within 2-3 days


Local Stock: 0
Central Stock: 4

€5,139.00

More Information

SKU TS1283XURPE21248G
Alternative SKUs
  • TS-1283XU-RP-E2124-8G
EAN 4713213514597
Alternative EANs
  • 0885022016549
Brand QNAP
Processor Intel Xeon
RAM 8GB
Memory Type DDR4
Connectivity Ethernet, USB 2.0 Type A, USB 3.1 Type A, USB 3.1 Type C
Operating System QNAP QTS
Color Black
Amount of RJ45 Ports 4


Storage

Supported storage drive interfaces Serial ATA III
Storage drive sizes supported 2.5,3.5"
RAID support
RAID levels 0, 1, 5, 6, 10, 50, 60, JBOD
Online RAID migration
Online RAID expansion
RAID rebuild
Hot-swap drive bays
Supported file systems FAT32, HFS+, NTFS, ext3, ext4
Storage drives installed
Number of storage drives supported 12
Installed storage drive type
Supported storage drive types HDD & SSD
Bad block scan


Processor

Processor manufacturer Intel
Processor family Intel® Xeon®
Processor model E-2124
Processor frequency 3.3 GHz
Processor boost frequency 4.3 GHz
Processor cores 4
Processor threads 4
Processor cache 8 MB
Bus type DMI3
CPU configuration (max) 1
PCI Express configurations 1x16, 2x8, 1x8+2x4
PCI Express slots version 3.0
Processor cache type Smart Cache
Processor codename Coffee Lake
Processor lithography 14 nm
Processor operating modes 64-bit
Processor package size 37.5 x 37.5 mm
Processor socket LGA 1151 (Socket H4)
Scalability 1S
System bus rate 8 GT/s
Tjunction 100 °C
Thermal Design Power (TDP) 71 W
On-board graphics card model Not available
Maximum internal memory supported by processor 128 GB
Memory bandwidth supported by processor (max) 41.6 GB/s


Memory

Internal memory type DDR4
Maximum RAM supported 64 GB
Memory slots 4
Internal memory 8 GB
Flash memory 4000 MB


Network

Ethernet LAN
Ethernet LAN data rates 10,100,1000,10000 Mbit/s
Ethernet LAN data rate supported (max) 10000 Mbit/s
Wi-Fi
DHCP client
DHCP server
Jumbo frames support
iSCSI support
Wake-on-LAN ready
Supported network protocols TCP/IP, IPv4, IPv6
Dynamic DNS (DDNS)
WLAN adapter supported


Ports & interfaces

USB port
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 2
Fiber ports quantity 2
Fiber optic connector SFP+
Ethernet LAN (RJ-45) ports 4
PCI Express x4 (Gen 3.x) slots 2
PCI Express x8 (Gen 3.x) slots 1


Design

Chassis type Rack (2U)
Cooling type Active
Product colour Black
Number of fans 2 fan(s)
Fan diameter 6 cm
LED indicators HDD, LAN, Status
Cable lock slot
Cable lock slot type Kensington


Performance

Type NAS
Device class Small & Medium Business
Backup function
Backup features Cloud, iSCSI LUN
Multilingual support
Noise level 40.6 dB
Web-based management
Security algorithms 256-bit AES, FIPS 140-2, HTTPS, SNMPv3, SSH, SSL/TLS
Access Control List (ACL)
Reset button
On/off switch
Built-in iTunes server
Built-in FTP server
Browser supported Apple Safari 7+, Google Chrome, Microsoft Internet Explorer 10+, Mozilla Firefox
System log
Hot spare
S.M.A.R.T. support
Share folder CIFS/SMB
Universal Plug and Play (UPnP)


Software

Operating system installed QNAP QTS
Operating system version 5.0.0
Windows operating systems supported Windows 10, Windows 7, Windows 8
Linux operating systems supported
Mac operating systems supported Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016


Power

Power supply location Built-in
Power supply unit (PSU) capacity 300 W
Number of power supply units 2
Power consumption (typical) 105.12 W
AC input voltage 100 - 240 V
AC input frequency 50 - 60 Hz
Fan voltage 12 V


Weight & dimensions

Width 482 mm
Depth 562 mm
Height 88.3 mm
Weight 11.8 kg


Packaging content

Cables included AC, LAN (RJ-45)
Quick installation guide
Number of screws 84


Processor special features

Embedded options available
Enhanced Intel SpeedStep Technology
Execute Disable Bit
Idle States
Intel 64
Intel Enhanced Halt State
Intel Secure Key Technology version 1.00
Intel Trusted Execution Technology
Intel TSX-NI
Intel TSX-NI version 1.00
Intel Virtualization Technology (VT-x)
Intel Virtualization Technology for Directed I/O (VT-d)
Intel VT-x with Extended Page Tables (EPT)
Intel® AES New Instructions (Intel® AES-NI)
Intel® Hyper Threading Technology (Intel® HT Technology)
Intel® OS Guard
Intel® Secure Key
Intel® Turbo Boost Technology 2.0
Maximum number of PCI Express lanes 16
Thermal Monitoring Technologies
Memory types supported by processor DDR4-SDRAM


Operational conditions

Operating temperature (T-T) 0 - 40 °C
Operating relative humidity (H-H) 5 - 95%
Storage temperature (T-T) -20 - 70 °C


Other features

Digital Living Network Alliance (DLNA) certified
Processor ARK ID 134856
  • DDR4 ECC memory detects and then corrects single-bit memory errors, demonstrating high reliability for crucial applications
  • Two 10GbE SFP+ SmartNIC ports with iSER support accelerate large file sharing, intensive data transfer, and VMware virtualization applications
  • PCIe expandability allows for graphics cards or 40GbE/ 25GbE/ 10GbE adapters to increase application performance
  • Supports VMware®, Citrix®, Microsoft® Hyper-V® and Windows Server® 2016 virtualization with reliability and cost-efficiency
  • Software-defined SSD extra over-provisioning combats write amplification and optimizes SSD random write speeds for IOPS-demanding applications
  • Comprehensive security management, providing a security portal for your NAS and helping you to stay informed of NAS status at all times


QNAP TS-1283XU-RP.

Supported storage drive types: HDD & SSD, Supported storage drive interfaces: Serial ATA III, Storage drive sizes supported: 2.5,3.5".

Processor family: Intel® Xeon®, Processor manufacturer: Intel, Processor model: E-2124.

Internal memory: 8 GB, Internal memory type: DDR4, Maximum RAM supported: 64 GB.

Ethernet LAN data rates: 10,100,1000,10000 Mbit/s, Ethernet LAN data rate supported (max): 10000 Mbit/s, Supported network protocols: TCP/IP, IPv4, IPv6.

Fiber optic connector: SFP+


The Intel® Xeon® E based TS-1283XU-RP enterprise NAS with up to 64 GB DDR4 ECC (Error Correcting Code) memory delivers server-grade performance with dependable reliability. It features Mellanox® ConnectX®-4 Lx 10GbE controllers that not only fulfill bandwidth-demanding applications but also support iSER to offload CPU workloads with boosted virtualization performance, while PCIe expansion allows for installing graphics cards to empower video surveillance, virtualization and AI applications. The performance-driven TS-1283XU-RP provides you with advanced business-ready features, including software-defined SSD extra over-provisioning, software-defined networking & virtual switch, and much more.

Intel® Xeon® E processor, extraordinary performance
The TS-1283XU-RP features an Intel® Xeon® E-2124 quad-core 3.3 GHz processor (burst up to 4.3 GHz), 8 GB DDR4 ECC memory (upgradable to 64 GB), and a redundant power supply, delivering server-grade performance and dependable reliability for rugged enterprise IT environments as a cost-efficient NAS solution. Besides 4 Gigabit RJ45 LAN ports, the TS-1283XU-RP comes with two 10GbE SFP+ SmartNIC LAN ports to provide a significant performance boost.

ECC memory forestalls data corruption to assure reliability
The Intel® Xeon® E based TS-1283XU-RP uses ECC memory that can detect and correct single-bit memory errors as they occur to prevent downtime and data loss, which is essential for always-on, mission-critical, server-grade applications. The TS-1283XU-RP supports dual-channel DDR4 memory in four Long-DIMM slots. When using paired memory modules, the TS-1283XU-RP can leverage the power of dual-channel architecture to boost performance. You also customize the memory configuration (supports up to 64 GB RAM) of the TS-1283XU-RP for greater performance to tackle dynamically-changing workloads such as virtualization.

Server-grade hardware: Sturdy and expandable
The TS-1283XU-RP features outstanding hardware and expandable architecture, enabling optimum performance and flexibility to fulfill business needs in performance and application diversification.

Dual 10GbE connectivity optimizes high-speed data transfer and VMware virtualization with iSER
The TS-1283XU-RP provides two 10GbE SFP+ ports that use the Mellanox® ConnectX®-4 Lx SmartNIC controller. They support the iSCSI Extensions for RDMA (iSER) protocol, allowing data to bypass general network drivers, the socket layer, and to directly enter memory buffers of the ESXi server and storage to offload CPU workloads. When both the VMware® server and the TS-1283XU-RP support iSER, it can provide up to 60% increased random read/write performance and 50% decreased latency, providing an essential tool to optimize demanding virtualization applications.

Recommended usage of PCIe slots
The TS-1283XU-RP provides multiple PCIe slots. To ensure that the SATA drives have sufficient bandwidth, it is recommended to only use low-end expansion cards, (such as a 1GbE NIC, USB 3.0 card, or Wi-Fi adapter) with the PCIe Gen2 slot (Slot 1) as this slot is connected to the PCH. For high-end expansion cards (including 10GbE/40GbE NICs, SAS cards, Mustang-200 acceleration card, and graphics cards), it is recommended to use PCIe Gen3 slots (Slot 2, 3, 4) as these slots are connected to the CPU.

Abundant I/O capability with PCIe expansion
The TS-1283XU-RP features 4 PCIe slots that allow for the usage of various expansion cards to expand application potential.

Empower GPU-accelerated computing with graphics cards
Graphics cards are optimized for graphical calculations and transformations. The TS-1283XU-RP provides PCIe slots for installing an AMD Radeon™ or NVIDIA® graphics card to boost data-intensive AI machine learning, while also providing benefits for imaging processing and virtual machine performance (via GPU passthrough).
Note:
1. 3U/4U models support high-profile graphics cards that require external power; 1U/2U models support low-profile graphics cards that do not require additional external power (For example, the NVIDIA GT1030).
2. GPU support for QTS only applies to NVIDIA graphics cards. GPU Passthrough for VM is supported by AMD and NVIDIA graphics cards.
3. When Virtualization Station uses graphics cards, the NAS will temporarily stop hardware transcoding acceleration for QTS (and vice versa).
4. Always consult the Compatibility List for supported NAS and graphics cards before purchasing a graphics card for the NAS.

SSD caching and auto tiering enable 24/7 optimized storage efficiency
By enabling Qtier™ auto-tiering on the TS-1283XU-RP, organizations can just buy the amount of SSDs needed, and attain the highest value/performance and optimal storage efficiency for data storage and sharing.

Improve random data access speeds with an SSD cache
SSD caches accelerate IOPS performance and reduce latency for storage volumes. They are perfect for IOPS-demanding applications (including databases and virtualization) and can significantly improve overall workflows. The TS-1283XU-RP also supports write-only SSD caches to greatly boost write-intensive applications and also RAID 5/6 SSD caches for higher performance and caching space.

Maximize the value of SSDs with Qtier Technology
Qtier™ Technology empowers the TS-1283XU-RP with auto tiering that helps continuously optimize storage efficiency by automatically moving data between 2.5-inch SSDs and high-capacity HDDs based on the data's access frequency. Qtier™ 2.0 features IO-awareness that empowers SSD-tiered storage with a cache-like reserved space to handle burst I/O in real time, greatly maximizing the advantages of SSDs.

Attain enterprise-grade SSD performance levels from affordable consumer SSDs
The TS-1283XU-RP supports software-defined SSD extra over-provisioning (OP) that allows you to allocate additional OP space (from 1% to 60%) to optimize random write speeds and to extend SSD lifespan. Now you can use affordable consumer SSDs for the TS-1283XU-RP, adjust the SSD OP, and potentially attain performance and endurance levels similar to enterprise-grade SSDs to enjoy faster file backups, smoother multimedia experiences, and optimized virtualization applications.

Up to 128 monitoring channels in QVR Pro for well-rounded security surveillance
The TS-1283XU-RP supports QVR Pro surveillance solution with 8 license-free channels for surveillance monitoring, which can be expanded up to 128 channels* with additional channel license purchase for a more extensive security deployment. QVR Pro supports over 5,000 IP cameras, including all of the standard fisheye cameras available on the market. There are more advanced features for fully unleashing the potential of fisheye cameras: allowing a single fisheye camera’s image to be simultaneously viewed in nine channels from different angles, and cross-platform hardware-accelerated decoding for fisheye camera images. QVR Pro ensures higher surveillance performance for greater security while providing deployment flexibility and budget-savings.
*The maximum number of channels supported varies by NAS model, network configuration, and camera settings.

Flexibly allocate physical and virtual network resources to simplify network deployment
The Network & Virtual Switch application allows you to leverage limited physical network resources for unlimited virtual applications and centrally manage the entire network structure with a brilliantly-visualized network topology map. Flexible manageability enables you to reorganize physical and virtual network connections with greater ease, so you can allocate adequate network resources to the TS-1283XU-RP, virtual machines and containers whenever needed. The network deployment is greatly simplified while your network management efficiency is greatly improved.

Complete backup planning
The TS-1283XU-RP provides a reliable, flexible backup & disaster recovery solution to assist organizations in routine backup jobs with cost-efficiency and high productivity.

Snapshots for Volume & LUN
Snapshots are essential for NAS data protection, and their block-level feature makes them a dependable method for protecting data in the face of the growing threat of ransomware. The TS-1283XU-RP supports up to 256 snapshots per volume/LUN, and up to 1,024 snapshots per NAS.

Hybrid Backup Sync
Consolidates backup, restoration and synchronization functions (using RTRR, rsync, FTP, CIFS/SMB) for easily transferring data to local, remote and cloud storage spaces as a comprehensive data storage and disaster recovery plan.

VM backup
With high performance, potentially huge storage capacities, integrated virtualization solutions, and support for snapshots that record the state of the system at any time, the TS-1283XU-RP is perfect for backing up virtual machines.

Windows and Mac backup
Use the license-free QNAP NetBak Replicator utility to back up/restore files from Windows® computers. Time Machine® is fully supported for backing up Mac® computers.

Block-based iSCSI LUN: Ideal choice for virtualization storage
The TS-1283XU-RP supports block-based iSCSI LUN that provides a more reliable and isolated environment than file-based LUN. Supporting VMware®, Citrix®, Microsoft® Hyper-V® and Windows Server® 2016, the TS-1283XU-RP provides a high-performance, reliable and affordable storage solution for virtualization environments, while also supporting VMware VAAI and Microsoft ODX to increase performance by offloading server loading for ESXi server and Hyper-V respectively, and supporting QNAP vSphere Client plug-in and QNAP SMI-S provider with enhanced operational efficiency and management in virtualization applications.

Complete control over system status and data security
In open network environments, data on connected devices may be exposed in a potential hack. The TS-1283XU-RP provides numerous security options, such as encrypted access, IP blocking, 2-step verification, and more. Administrators can also control the access rights of each user to different folders, and use the following tools to enhance security management.

Flexible and economical storage expansion
QNAP provides several ways to expand your NAS storage as needed to accommodate data and business growth.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

For more information click here


Click here to contact us.

Ratings & Reviews

Be the first to review this product

Ordering

Click here to learn how to place an order.

You can always check your orders on the page of your account. You can also cancel it here.
If you have ordered without an account, please send an email so that we can cancel it for you.


Once an order has been placed, it can not be changed. If you want to place another order, please first cancel your old order.

 

The numbers you see with a product are the stock of our suppliers.
If the local stock is mentioned, it means that we have available it in the store.
If a product is marked as out of stock, it means that it is currently unavailable at both our suppliers and our shop.

Payments

We propose the following payment methods :

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Wire transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Payment plan: No

Your payment via Bancontact failed? First check if the money has been debited or not. Is not this the case? You can then immediately place another order.
The money has been debited from your bank account but you have not received a confirmation e-mail after an hour? Send us an e-mail indicating your transaction number. This is always indicated on the debit note. We will help you as quickly as possible.

You have placed an order and want to pay by credit card, but you receive the message that your credit card has been refused. That's annoying. Rest assured that we will not receive money from a refused credit card and you will be informed that the order cannot be placed. You can simply place your order again with another method of payment such as Bancontact.

Meer informatie

Send us an e-mail!

Have you paid with Ideal? We will then reimburse payment on your bank account. If you paid by credit card and you returned the entire order, we will refund the amount on your credit card. You have returned only part of your order? We will then transfer the money to the bank account number you specified. If you do not know your bank account number, we ask you to communicate it to us. Have you been to our store and did you pay on the spot? We will ask you for your bank account number so that we can deposit the amount. Refunds are made within 3 to 5 business days.

You have not received a refund after 3 to 5 business days? The time required for your refund to be credited to your account varies from one bank to another. If you have not received a refund after 7 business days, please contact our Customer Service.

Send us an e-mail!

Your VAT number is checked with VIES (VAT Information Exchange System), if it's valid and u meet the requirements for making purchases without VAT, this is done automatically for you.

If it does not work, as a professional client with a valid VAT number, you can always contact our customer service to place your order. 
Please be as complete as possible in the description of your order, if possible with URL links from our online store, so that we can help you as quickly as possible. An invoice is always created.

Send us an e-mail!

Delivery & Pickup

You will find a detailed overview of our places of shipment and rates here.

You can follow the status of your order on the page of your account.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order in our store in Mechelen! Please indicate when ordering and we will inform you when your product is ready for pick up.

It's annoying, but do not worry. First check the following points:

- Check the 'Track & Trace', which can give you a more precise idea of the delay of your package.
- Check the delivery address, is it correctly filled in when ordering?

- Check your mailbox, it can contain a message that you were not at home at the time of delivery. It is possible that the mailman or the courier proposes your package again or deliver it to the neighbors.
- If none of these items are clear, please contact us.

Send us an e-mail!

Warranty & Repairs

You can bring your repair at any time without an appointment in our store!
When you bring us your device, we perform a check and a quote within 2 work days*.

If you can not reach us, you will need to ship your device. It's best to consult us for details after you have sent us an email describing the problem. You must expect to miss your device for 10 work days*.
ATTENTION! We only accept repairs shipped from Belgium. If you send your repair from abroad, your shipment will be refused and returned immediately.

Describe the nature of the problem with your device and include photos if necessary. We will answer you within 24 hours during our opening hours.

Request a repair!

You can at any time inquire about the status of your repair by sending an e-mail. We will answer them as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Send us an e-mail!

We repair Windows and Linux computers as well as Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We offer rental services, prices and conditions are determined according to the needs and specific wishes of the customer. Send a request for more information.

Send us an e-mail!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never give a guarantee for software problems. The warranty only applies to manufacturing defects, not to the defects of use.

Click here to consult our conditions of sale.

Click here to view our repair conditions.

Returns & Exchange

All purchases (with the exception of software) are subject to a 14-day reflection period, during which you can either return the product in its original packaging to our store or return it.

For more information, view our sales terms and conditions here.

Send us an e-mail!

Nee.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Unsatisfied with your products? Defective at delivery?
We are sorry to hear that, and we will ensure that it is rectified as soon as possible.
You can immediately return your product in its original packaging to our store or send it back. We will send you the same product as a replacement as soon as possible.
Be sure to indicate your order number, describe the nature of the problem with your product and attach photos if necessary.

You can also request an RMA on the page of your account, in the order menu.

Meer informatie

Send us an e-mail!

Address & Customer Service

Our store is located at Battelsteenweg 275, 2800 Mechelen in Belgium. (across from Carrefour)

Contact form

Refurbished

The refurbished devices are fully verified, cleaned, repaired and updated. They are then offered for sale with a sharp discount. It's not only good for your budget but also for the environment, because there is less need for new electronic materials and old materials are reused.

In addition to exceptional discounts, we also offer a one-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated by a star classification.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

Grade C means that the device works perfectly but has very visible cosmetic damage. These are normally offered at a larger discount.

Grade B means that the device works perfectly but has some minor cosmetic defects.(Small scratches, bumps on the case, etc.)

Grade A means that the device has been used, but it is not (or barely) noticeable. It's like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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