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PLANET, Managed, L2+, Gigabit Ethernet (10/100/1000), Full duplex, Power over Ethernet (PoE), Wall mountable 256W Blue Network Switches IGS-5225-8P4S

In stock
Only 1 left

Central Stock: 1


Delivery within 2-3 days

€649.00

More Information

SKU IGS-5225-8P4S
EAN 4711605282420
Brand ASSMANN
Watt 256
Color Blue
Switch Type Managed
Amount of RJ45 Ports 8
IP Rating IP30
Optical Fiber Connector SFP
Quality of Service (QOS)


Management features

Switch type Managed
Switch layer L2+
Quality of Service (QoS) support
Web-based management
ARP inspection


Ports & interfaces

Basic switching RJ-45 Ethernet ports quantity 8
Basic switching RJ-45 Ethernet ports type Gigabit Ethernet (10/100/1000)
SFP module slots quantity 4
Fiber optic connector SFP
Console port RJ-45


Network

Networking standards IEEE 1588v2, IEEE 802.1D, IEEE 802.1Q, IEEE 802.1ab, IEEE 802.1ad, IEEE 802.1p, IEEE 802.1s, IEEE 802.1w, IEEE 802.1x, IEEE 802.3, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3af, IEEE 802.3at, IEEE 802.3u, IEEE 802.3x, IEEE 802.3z
10G support
Copper ethernet cabling technology 10BASE-T, 100BASE-TX, 1000BASE-T
Port mirroring
Full duplex
IP routing
Half duplex
Flow control support
Link aggregation
Auto MDI/MDI-X
Spanning tree protocol
MAC address auto-learning supported
MAC address auto-aging supported
VLAN support
Virtual LAN features Private VLAN, Tagged VLAN, Protocol-based VLAN, MAC address-based VLAN
Number of VLANs 4094


Optical fiber

Fiber ethernet cabling technology 100BASE-FX


Data transmission

Switching capacity 24 Gbit/s
Throughput 17.85 Mpps
MAC address table 8000 entries
Number of queues 8
Static route
Number of static routes 32
Jumbo frames support
Jumbo frames 9000
Packet buffer memory 4 MB


Security

DHCP features DHCP snooping, DHCP relay
Access Control List (ACL)
Access Control List (ACL) rules 123
IGMP snooping
Security algorithms SNMP, SNMPv3, SSH, SSL/TLS
SSH/SSL support
Loop protection
IP-MAC-Port binding
Authentication MAC-based authentication
Authentication type IEEE 802.1x, RADIUS


Multicast features

Multicast support


Design

Product colour Blue, Silver
Reset button
LED indicators LAN, PoE, Power
International Protection (IP) code IP30
Wall mountable
DIN rail mounting


Power

DC input voltage 48 - 56 V
Power consumption (max) 255.9 W
Surge protection
Surge protection voltage 5 kV


Power over Ethernet (PoE)

Power over Ethernet (PoE)
Power over Ethernet plus (PoE+) ports quantity 8
Power over Ethernet (PoE) power per port 36 W
Total Power over Ethernet (PoE) budget 240 W


Operational conditions

Operating temperature (T-T) -40 - 75 °C
Storage temperature (T-T) -40 - 85 °C
Operating relative humidity (H-H) 5 - 95%
Storage relative humidity (H-H) 5 - 95%
Heat dissipation 872.62 BTU/h


Weight & dimensions

Width 76.8 mm
Depth 107.3 mm
Height 152 mm
Weight 1.09 kg


Certificates

Certification FCC Part 15 Class A, CE IEC60068-2-32 (free fall) IEC60068-2-27 (shock) IEC60068-2-6 (vibration)
  • Physical Port
  • 8 10/100/1000BASE-T Gigabit Ethernet RJ45 ports with IEEE 802.3at PoE+ Injector
  • 4 100/1000BASE-X mini-GBIC/SFP slots for SFP type auto detection
  • One RJ45 console interface for basic management and setup
  • Power over Ethernet
  • Complies with IEEE 802.3at Power over Ethernet Plus/end-span PSE
  • Up to 8 IEEE 802.3af/802.3at devices powered
  • Supports PoE power up to 36 watts for each PoE port
  • Auto detects powered device (PD)
  • Circuit protection prevents power interference between ports
  • Remote power feeding up to 100m
  • PoE management features
  • Total PoE power budget control
  • Per port PoE function enable/disable
  • PoE admin-mode control
  • PoE port power feeding priority
  • Per PoE port power limit
  • PD classification detection
  • Intelligent PoE features
  • Temperature threshold control
  • PoE usage threshold control
  • PD alive check
  • PoE schedule
  • Industrial Protocol
  • Modbus TCP for real-time monitoring in the SCADA system
  • IEEE 1588v2 PTP (Precision Time Protocol)
  • Industrial Case and Installation
  • IP30 aluminum case
  • DIN rail and wall-mount design
  • 48~56V DC, redundant power with polarity reverse protect function
  • Supports 5000V DC Ethernet ESD protection
  • Supports -40 to 75 degrees C operating temperature
  • Digital Input and Digital Output
  • 2 Digital Input (DI)
  • 2 Digital Output (DO)
  • Integrate sensors into auto alarm system
  • Transfer alarm to IP network via email and SNMP trap
  • Layer 2 Features
  • Prevents packet loss with back pressure (half-duplex) and IEEE 802.3x pause frame flow control (full-duplex)
  • High performance of Store-and-Forward architecture, and runt/CRC filtering eliminates erroneous packets to optimize the network bandwidth
  • Storm Control support
  • Broadcast/Multicast/Unicast
  • Supports VLAN
  • IEEE 802.1Q tagged VLAN
  • Up to 255 VLANs groups, out of 4094 VLAN IDs
  • Provider Bridging (VLAN Q-in-Q) support (IEEE 802.1ad)
  • Private VLAN Edge (PVE)
  • Protocol-based VLAN
  • MAC-based VLAN
  • Voice VLAN
  • GVRP (GARP VLAN Registration Protocol)
  • Supports Spanning Tree Protocol
  • IEEE 802.1D Spanning Tree Protocol (STP)
  • IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
  • IEEE 802.1s Multiple Spanning Tree Protocol (MSTP), spanning tree by VLAN
  • BPDU Guard
  • Supports Link Aggregation
  • 802.3ad Link Aggregation Control Protocol (LACP)
  • Cisco ether-channel (static trunk)
  • Maximum 6 trunk groups with 4 ports per trunk group
  • Up to 8Gbps bandwidth (duplex mode)
  • Provides port mirror (Many-to-1)
  • Port mirroring to monitor the incoming or outgoing traffic on a particular port
  • Loop protection to avoid broadcast loops
  • Supports ERPS (Ethernet Ring Protection Switching)
  • Compatible with Cisco Uni-directional link detection(UDLD) that monitors a link between two switches and blocks the ports on both ends of the link if the link fails at any point between the two devices
  • Link Layer Discovery Protocol (LLDP)
  • Layer 3 IP Routing Features
  • Supports maximum 32 static routes and route summarization


PLANET IGS-5225-8P4S.

Switch type: Managed, Switch layer: L2+.

Basic switching RJ-45 Ethernet ports type: Gigabit Ethernet (10/100/1000), Basic switching RJ-45 Ethernet ports quantity: 8, Console port: RJ-45.

Full duplex.

MAC address table: 8000 entries, Switching capacity: 24 Gbit/s.

Networking standards: IEEE 1588v2, IEEE 802.1D, IEEE 802.1Q, IEEE 802.1ab, IEEE 802.1ad, IEEE 802.1p, IEEE 802.1s, IEEE....

DC input voltage: 48 - 56 V.

Power over Ethernet (PoE).

Wall mountable


Advanced Manageable PoE Solution for Hardened Environment

PLANET IGS-5225-8P4S L2+ Industrial Managed PoE+ Switch, featuring 8 10/100/1000BASE-T 802.3at PoE+ ports with each port powering up to 36 watts, and 4 100/1000X fiber ports in an IP30 rugged metal case, can be installed in any difficult environment. It provides user-friendly yet advanced IPv6/IPv4 management interfaces, abundant L2/L4 switching functions, Layer 3 static routing capability, and advanced ITU-G.8032 ERPS Ring technology to improve the rapid self-recovery capability and PLANET intelligent PoE functions for controlling the PoE outdoor IP surveillance and wireless network applications. It is able to operate reliably, stably and quietly in the temperature range from -40 to 75 degrees C.


Cybersecurity Network Solution to Minimize Security Risks

The new generation of IGS-5225-8P4S has the cybersecurity feature to protect the switch management and enhance the security for mission-critical network without extra deployment cost and effort. The new IGS-5225-8P4S expands its memory and upgrades the kernel of SSH and SSL protocols to provide strong protection against advanced threats. It includes a range of cybersecurity features such as DHCP Snooping, IP Source Guard, ARP Inspection Protection, 802.1x port-based and MAC-based network access control, RADIUS and TACACS+ user accounts management, SNMPv3 authentication, and so on to complement it as an all-security solution. The network administrator can now construct highly-secure corporate networks with considerably less time and effort than before.


Redundant Ring, Fast Recovery for Critical Network Applications

The IGS-5225-8P4S supports redundant ring technology and features strong, rapid self-recovery capability to prevent interruptions and external intrusions. It incorporates advanced ITU-T G.8032 ERPS (Ethernet Ring Protection Switching) technology, Spanning Tree Protocol (802.1s MSTP), and redundant power input system into customer’s industrial automation network to enhance system reliability and uptime in harsh factory environments. In a simple Ring network, the recovery time of data link can be as fast as 20ms.


High Power PoE for Security and Public Service Applications

To fulfill the demand of High Power PoE for network applications with Gigabit speed transmission under wide temperature, the IGS-5225-8P4S provides 8 10/100/1000Mbps ports featuring IEEE 802.3at Power over Ethernet Plus (PoE+) that combines up to 36-watt power output and data per port over one Cat5E/6 Ethernet cable. As the whole system comes with a total 240-watt PoE budget, the IGS-5225-8P4S is designed specifically to satisfy the growing demand of higher power consuming network PDs (powered devices) such as multi-channel (802.11a/b/g/n) wireless LAN access points, PTZ (pan, tilt, zoom)/speed dome network cameras and other PoE network devices, doubling that of the current conventional 802.3af PoE.


Convenient and Smart ONVIF Devices with Detection Feature

PLANET has newly developed an awesome feature -- ONVIF Support -- which is specifically designed for co-operating with video IP surveillances. From the IGS-5225-8P4S GUI, clients just need one click to search and show all of the ONVIF devices via network application. In addition, clients can upload floor images to the switch series, making the deployments of surveillance and other devices easy for planning and inspection purposes. Moreover, clients can get real-time surveillance’s information and online/offline status; the PoE reboot can be controlled from the GUI.


Intelligent Alive Check for Powered Device

The IGS-5225-8P4S PoE Switch can be configured to monitor connected PD’s status in real time via ping action. Once the PD stops working and responding, the IGS-5225-8P4S will recycle the PoE port power and bring the PD back to work. It also greatly enhances the reliability in that the PoE port will reset the PD power, thus reducing administrator’s management burden.


PoE Schedule for Energy Saving

Under the trend of energy saving worldwide and contributing to environmental protection on the Earth, the IGS-5225-8P4S can effectively control the power supply besides its capability of giving high watts power. The built-in “PoE schedule” function helps you to enable or disable PoE power feeding for each PoE port during specified time intervals and it is a powerful function to help SMBs or enterprises save power and money.


Scheduled Power Recycling

The IGS-5225-8P4S allows each of the connected PoE IP cameras or PoE wireless access points to reboot at a specific time each week. Therefore, it will reduce the chance of IP camera or AP crash resulting from buffer overflow.


SMTP/SNMP Trap Event Alert

The IGS-5225-8P4S provides event alert function to help to diagnose the abnormal device owing to whether or not there is a break of the network connection, or the rebooting response.


Effective Alarm Alert for Better Protection

The IGS-5225 series supports a Fault Alarm feature which can alert the users when there is something wrong with the switches. With this ideal feature, the users would not have to waste time finding where the problem is. It will help to save time and human resource.


Digital Input and Digital Output for External Alarm

The IGS-5225 series supports Digital Input and Digital Output on its upper panel. This external alarm enables users to use Digital Input to detect and log external device status (such as door intrusion detector), and send event alarm to the administrators. The Digital Output could be used to alarm the administrators if the IGS-5225 series port shows link down, link up or power failure.


Layer 3 IPv4 and IPv6 Software VLAN Routing for Secure and Flexible Management

To help customers stay on top of their businesses, the IGS-5225 series not only provides ultra high transmission performance and excellent Layer 2 technologies, but also IPv4/IPv6 software VLAN routing feature which allows to crossover different VLANs and different IP addresses for the purpose of having a highly-secure, flexible management and simpler networking application.


Robust Layer 2 Features

The IGS-5225 series can be programmed for advanced switch management functions such as dynamic port link aggregation, Q-in-Q VLAN, private VLAN, Rapid Spanning Tree Protocol, Layer 2 to Layer 4 QoS, bandwidth control and IGMP snooping. The IGS-5225 series provides 802.1Q tagged VLAN, and the VLAN groups allowed will be maximally up to 255. Via aggregation of supporting ports, the IGS-5225 series allows the operation of a high-speed trunk combining multiple ports. It enables a maximum of up to 6 trunk groups with 4 ports per trunk group, and supports fail-over as well.


Efficient Management

For efficient management, the IGS-5225 Managed Ethernet Switch series is equipped with console, Web and SNMP management interfaces. With the built-in Web-based management interface, the IGS-5225 series offers an easy-to-use, platform-independent management and configuration facility. For text-based management, the IGS-5225 series can be accessed via Telnet and the console port. Moreover, it also offers secure remote management via any standard-based management software by supporting SNMPv3 connection which encrypts the packet content at each session.


Powerful Security

The IGS-5225 series offers comprehensive Layer 2 to Layer 4 Access Control List (ACL) for enforcing security to the edge. It can be used to restrict network access by denying packets based on source and destination IP address, TCP/UDP ports or defined typical network applications. Its protection mechanism also comprises 802.1x Port-based and MAC-based user and device authentication. With the private VLAN function, communication between edge ports can be prevented to ensure user privacy. The network administrators can now construct highly-secure corporate networks with considerably less time and effort than before.


Modbus TCP Provides Flexible Network Connectivity for Factory Automation

With the supported Modbus TCP/IP protocol, the IGS-5225 series can easily integrate with SCADA systems, HMI systems and other data acquisition systems in factory floors. It enables administrators to remotely monitor the industrial Ethernet switch’s operating information, port information and communication status, thus easily achieving enhanced monitoring and maintenance of the entire factory.


1588 Time Protocol for Industrial Computing Networks

The IGS-5225 series is ideal for telecom and Carrier Ethernet applications, supporting MEF service delivery and timing over packet solutions for IEEE 1588 and synchronous Ethernet.


Flexibility and Extension Solution

The additional four mini-GBIC slots built in the IGS-5225-8P4S support dual speed, 100BASE-FX and 1000BASE-SX/LX SFP (Small Form-factor Pluggable) fiber-optic modules, meaning the administrator now can flexibly choose the suitable SFP transceiver according to not only the transmission distance but also the transmission speed required. The distance can be extended from 550 meters (multi-mode fiber) to 10/50/70/120 kilometers (single-mode fiber or WDM fiber). They are well suited for applications within the enterprise data centers and distributions.


Intelligent SFP Diagnosis Mechanism

The IGS-5225 series supports SFP-DDM (Digital Diagnostic Monitor) function that greatly helps network administrator to easily monitor real-time parameters of the SFP, such as optical output power, optical input power, temperature, laser bias current, and transceiver supply voltage.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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