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Apple AirPods Pro (3rd generation) , True Wireless Stereo (TWS), Calls/Music/Sport/Everyday, Headset, White Headphones & Headsets MFHP4ZM/A

Out of stock

Central Stock: 0


Currently not available

Temporarily Unavailable

Unfortunately, this product is not currently in stock. We can send you an email when it is back in stock.

€309.00

More Information

SKU MFHP4ZM/A
EAN 0195950543742
Brand APPLE
Connectivity Bedraad, Bluetooth
Color White
IP Rating IP57


Performance

Product type Headset
Wearing style In-ear
Recommended usage Calls/Music/Sport/Everyday
Headset type Binaural
Product colour White
Volume control Touch
Control type Touch
Protection features Dust resistant, Sweat resistant, Water resistant
International Protection (IP) code IP57
BeamForming
Heart rate monitor
Accelerometer
Motion sensor
Conversation boost
Automatic conversation boost
Audio chip Apple H2
Adaptive Audio
Personalized Spatial Audio
Conversation Awareness
Adaptive EQ
Hearing protection
Hearing test
Hearing aid
Works with Apple Siri


Ports & interfaces

Connectivity technology True Wireless Stereo (TWS)
3.5 mm connector
6.35 mm connector
USB connectivity
Bluetooth
Bluetooth version 5.3
RF connectivity


Headphones

Ear coupling Intraaural
Intraaural headphones type Earbuds
Noise canceling
Noise canceling type Active
Transparency mode


Microphone

Microphone type Built-in
Microphone noise-canceling


Battery

Battery operated
Battery type Built-in battery
Continuous audio playback time 10 h
Continuous audio playback time (with charging case) 24 h
Continuous audio playback time (ANC on) 8 h
Fast charging
Fast charging time 5 min
Charging source USB, Wireless
Wireless charging


System requirements

Mac operating systems supported MacOS
Mobile operating systems supported iOS, iPadOS


Weight & dimensions

Width 19.2 mm
Depth 27 mm
Height 30.9 mm
Left earpiece weight 5.55 g
Right earpiece weight 5.55 g
Charging case dimensions (W x D x H) 62.2 x 21.8 x 47.2 mm
Charging case weight 43.99 g


Packaging data

Package width 82 mm
Package depth 95 mm
Package height 45 mm
Package weight 164 g


Packaging content

Charging case
Charging case type Wired & Wireless
Charging case connector type USB Type-C
AC adapter included
Cables included USB Type-C
Accessories included in set 5 sizes silicone eartips
Quantity 1
  • An exceptional spatial listening experience, with high-definition, three-dimensional audio
  • All-new heart rate sensing. Now you can track your heart rate and calories burned during workouts
  • Redesigned from the inside out for a more secure fit and better acoustic performance
  • Live Translation helps you communicate across languages
  • Hearing Aid capability now features automatic Conversation Boost and 67% more battery life in Transparency
  • Get up to 8 hours of listening time with Active Noise Cancellation on a single charge


Apple AirPods Pro (3rd generation) .

Product type: Headset.

Connectivity technology: True Wireless Stereo (TWS), Bluetooth.

Recommended usage: Calls/Music/Sport/Everyday, Product colour: White


The world’s best in‑ear Active Noise Cancellation.
Up to 2x more than AirPods Pro 2.

Take a closer look.
Sound quality. A new multiport acoustic architecture for deeper bass, a wider soundstage so you hear every note, and stunningly vivid vocal clarity.

Fit and feel. The ear tips are now rotated inward for a more secure fit,4 and a new layer of foam-infused microspheres increases noise cancellation.

Heart rate sensing. Our smallest heart rate sensor ever pulses invisible light to give you accurate workout metrics from the gym to the track.

Dust, sweat, and water resistance. The first AirPods to be IP57 certified, AirPods Pro 3 can handle the sweatiest workouts and even a sudden downpour.

Touch controls. Use simple gestures like pressing to play and swiping to adjust volume. And the new camera remote makes taking videos or pics a snap.

Charging case. Next-generation Ultra Wideband technology increases the distance of Precision Finding by 1.5x, so you don’t lose track of your AirPods.

The best thing you’ve never heard.
Introducing the world’s best in-ear Active Noise Cancellation for the most immersive listening experience ever.13 Designed with an upgraded acoustic seal, AirPods Pro 3 automatically adapt to your environment and preferences. And new ultra-low-noise microphones remove even more unwanted sound. So you only hear what you want — in an unheard-of audio experience.

New ultra-low-noise microphones. Using advanced computational audio to remove more noise around you than ever, AirPods Pro 3 let you zone in (or out) when you need to. And five all-new ear tips — including an XXS option — fuse a thin layer of soft foam to the silicone shell to give you even better acoustic performance.

Voice Isolation. AirPods Pro 3 reduce background noise and isolate voices during calls. So whether you’re on the bus or in a café, every conversation is loud and clear.

Adaptive Audio. AirPods Pro 3 combine Active Noise Cancellation with next-level Transparency, which makes your voice and the world around you sound even more natural and vibrant, intelligently adapting to your environment to prioritize what you need to hear, when you need to hear it.

Conversation Awareness. AirPods Pro 3 can detect when you’re talking to someone nearby and automatically lower the volume of whatever you’re listening to. When you’re done, the volume goes right back to where you had it.

The sound of science.
Powered by the Apple-designed H2 chip, AirPods Pro 3 feature a completely redesigned acoustic architecture that brings breathtaking, all-around-you audio to everything you listen to — from your pump-up playlist to your weekly FaceTime call with family.

For your ears only.
AirPods Pro 3 feature next-generation Adaptive EQ, which customizes a sound signature for your unique ear geometry and fit. And Personalized Volume uses machine learning to understand your listening patterns and adapt to your preferences over time.

Adaptive EQ tunes music to your ears in real time based on the fit of your AirPods. Inward-facing microphones measure what you’re hearing, then adjust the low to high frequencies of a song — so you get consistently detailed playback, every time.

Personalized Spatial Audio uses the TrueDepth camera on your iPhone to create a custom profile based on the geometry of your head, delivering deeply immersive sound tailored to you.

Dynamic head tracking makes conversations feel like they’re happening in the same room — whether you’re gaming with friends or hosting a Group FaceTime call with family.

Introducing heart rate sensing.

All-new heart rate sensing helps you track your heart rate and calories burned during workouts. Using LEDs that pulse invisible light 256 times per second — and sensor fusion from the accelerometers — AirPods Pro 3 give you incredibly accurate data for up to 50 different workout types in the Fitness app. And with a more secure in-ear fit, you can go all out and they won’t come out.

Fitness app. With just AirPods Pro 3 and iPhone, you can dive into the new workout experience in the Fitness app, which includes things like walking, cycling, and HIIT. You can set your favorite music and podcasts to play automatically when you start a workout. With the new Apple Intelligence–enabled Workout Buddy feature, you can get personalized messages that keep you going. And with access to your Move ring — and even the Burn Bar in Fitness+ — you might just never stop.

IP57 dust, sweat, and water resistance.
A first for AirPods, an IP57 rating means AirPods Pro 3 are more durable than ever. Thanks to precision engineering combined with robust testing, you can feel confident during even the sweatiest workouts.

Check, aid, and help protect your hearing.
AirPods Pro 3 bring improvements to the world’s first end-to-end hearing health experience.6 Now you can take a scientifically validated Hearing Test in a broader range of background conditions. The Hearing Aid feature adds improved voice clarity, automatic Conversation Boost,7 and 67 percent more battery life in Transparency on a single charge.8 And active Hearing Protection helps prevent exposure to loud environmental noise.

Battery life. Hearing Aid users now get 67 percent more battery life in Transparency on a single charge. That’s a total of up to 10 hours, making it easier than ever to use this breakthrough capability morning, noon, and night.

Automatic Conversation Boost. Now when you’re having a conversation in a busy restaurant or office, Conversation Boost will automatically amplify the voice of the person you’re talking to while minimizing the distracting noises around you. And with the new microphones, transducer, and amplifier, your voice will sound clearer and more natural than ever.

Hearing Test and Hearing Aid. With a better fit and increased noise cancellation, you can now take a scientifically validated Hearing Test in a broader range of everyday background conditions — from the comfort of your home. And if you have mild to moderate hearing loss, you can use the improved Hearing Aid feature wherever you go.

Magic to your ears.
AirPods Pro 3 are packed with features that make even the simplest moments seem extraordinary. From the all-new Live Translation feature5 to superconvenient camera control,11 there’s so much more to AirPods than meets the ear.

With Live Translation, powered by Apple Intelligence, you can listen to people speaking in different languages and hear translations through your AirPods Pro 3. To respond, just speak naturally, and your words will appear in the other person’s language on your iPhone screen. To make the experience even more magical, if you both have AirPods Pro 3, you can each speak in your own language and hear translations through your AirPods.

Simple touch controls let you do things like raise and lower volume, skip tracks, and send “Unknown Caller” straight to voicemail. And the new camera remote feature lets you control your iPhone to record a video or snap a pic, even from afar.

With Siri, you can easily ask for directions, make a call, or check your schedule — all without having to fish your iPhone out of your pocket. And with Apple Intelligence, you can now communicate with Siri more naturally than ever.

To set up AirPods Pro 3, just place them next to your iPhone and follow the onscreen prompts. Use Automatic Switching to have your AirPods seamlessly connect to whichever device you’re listening to. All you have to do is press play.

Announce Notifications. Siri can read out messages and alerts as they arrive, and you can respond with just your voice. With Siri Interactions, you can even use intuitive head gestures — like a nod or a shake — to answer or ignore calls and texts.

Audio Sharing. Easily share what you’re watching or listening to with a friend. Just bring their AirPods near the iPhone, iPad, or Apple TV you’re connected to. And voilà.

They’re workin’ 9 to 5.
The MagSafe Charging Case is full of helpful features — like a built-in speaker and more powerful Precision Finding — that let you keep track of your AirPods Pro 3 no matter where they are. And now just a single charge will take you all the way through the workday. Plus overtime.

Up to 8 hrs
of battery life with Active Noise Cancellation on a single charge

Up to 10 hrs
of battery life in Transparency with the Hearing Aid feature on a single charge

Find My with Precision Finding.
Easily locate the exact place you left your AirPods Pro. A new generation of Ultra Wideband technology in the Charging Case increases the distance for Precision Finding by 1.5x. And with a built-in speaker in the case, you’ll be able to find your AirPods no matter how deep in the couch cushions they are.

1.5x increase with AirPods Pro 3

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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